Reviewers had a great experience with this company. Many loyal consumers highlight the outstanding value for money, noting that these residential proxies deliver exceptional long-term performance without ever breaking the bank. People frequently mention how genuinely helpful the customer service team is, providing quick solutions for setup questions and keeping everything running very smoothly.
Some reviewers were not happy with connection stability, pointing out that services occasionally went offline or proved very difficult to configure properly on devices. A few users also noted frustrating encounters when seeking assistance for technical difficulties, feeling that customer support responses were unhelpful or heavily delayed.
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
This proxy website is very good and has a large number of IPs that I have used.
Proxyrack 回复2025-07-10
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Do not purchase if you want a sticky IP. They will never work.
Proxyrack 回复2025-06-09
Thank you for your feedback.
Sticky IPs are designed to maintain the same exit node for a set duration (e.g., 10, 30, or 60 minutes) depending on your configuration.
If you're encountering issues, our support team can help diagnose and resolve this quickly. Please reach out to us directly at [email protected]. Our team is here to help and would love to review your case personally.
It requires organic traffic, not just active users. Even hundreds of daily users recorded by Google Analytics cannot meet the requirement. Another requirement is that the page should not be newly built, nor should it be made just for the purpose of applying for this reward. So how can a newly built page immediately have organic traffic? It contradicts each other.
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The natural visitors you mentioned refer to ahrefs organic traffic, but this is not the same as the number of natural visitors, ahrefs organic traffic is an unknown number. After all, this is your activity, you have the final say, you don't count the users who come through Google search or your own promotion, but the virtual natural traffic. You think you want more visitors who directly purchase agents, hahahaha.
Proxyrack 回复2025-06-09
Hi there,
Thank you for your feedback. We appreciate your interest in our backlink program. To ensure fairness and meaningful visibility, the linked page must be well-established and receive at least 1,000 monthly organic visitors. This helps us avoid pages created solely to claim rewards.
We realize this means a newly created page would not typically qualify immediately, which is intentional. The goal is to reward backlinks that are naturally integrated into valuable, trusted, and active content—not artificially created solely to claim resources.
We’ve reviewed your submissions multiple times, but unfortunately, they don’t meet the requirements at this stage. You're more than welcome to reapply once the criteria are met. We value your support and hope to work with you again in the future.
We have been using this proxy service for many years. It has been stable and robust and one of the best value/price services wr have encountered so far. And they have a very responsive and helpful help desk.
Proxyrack 回复2025-05-30
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
No refund after payment. Questionable data security
Right after I paid, I realized I didn’t want to use the service — but getting a refund was impossible. Once you complete KYC, they won’t issue any refunds, which makes the situation even worse.
What really worries me is security. If the IP I used somehow ends up in the hands of a scammer, there’s a real risk I could be held responsible. It feels like all the risk is placed on the user.
They claim my data is secure and won’t be shared without my consent — but who can guarantee they won’t hand it over to the authorities if requested? Will they even notify me before doing so?
Of course, they’ll say that no scammers can exist on their platform with KYC — but who’s to say a scammer can’t just buy a verified account like anyone else?
Overall, this leaves a bad impression. I expected more responsibility and transparency from a proxy service, especially when dealing with sensitive user data.
And again — no refund, even if you change your mind right after payment. Be careful.
Proxyrack 回复2025-04-10
Thank you for sharing your feedback — we’re genuinely sorry to hear about your experience. We understand your concerns, especially when it comes to privacy, security, and refunds.
Please know that at Proxyrack, we take data protection and user trust very seriously. While we do have certain policies in place to prevent misuse — including our KYC process — we absolutely want to ensure all users feel safe and supported.
We’d really appreciate the opportunity to help you here. If you haven’t already, please reach out to us directly at [email protected]. Our team is here to help and would love to review your case personally.
Thanks again for your honest feedback — it helps us improve.
My experience with the Proxyrack app was good at first, but things changed when I wanted to withdraw my earnings. My balance stopped growing right before the payout. I contacted support, but they refused to help, claiming that the issue was with my link. I deleted and added a new link, but then all my earnings disappeared. I'm very angry that they scammed me and refuse to pay me, even though they used my internet. They told me that by restoring the link, I would get my balance back, but that wasn’t possible. I feel cheated and believe the app is bad—I wouldn’t recommend it to others.
Proxyrack 回复2025-03-28
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience or issues you experienced with our service. We understand how frustrating it can be when things don't work as expected, and we are committed to resolving this issue promptly.
To help us get things working for you again, please reach out to our support team as soon as possible. The team can be reached either by email at [email protected] or via chat when you are logged in to your account.
We look forward to hearing from you!
Proxyrack Team
Proxies you'll fall in for !
Proxyrack have a great support and help <3
Proxyrack 回复2025-03-17
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Concerns Regarding ProxyRack’s KYC Verification, Service Quality, and Data Privacy
On March 10, 2025, I purchased a 7-day trial subscription from ProxyRack. After completing the purchase, I was informed that in order to use the service, I was required to undergo KYC (Know Your Customer) verification, which included submitting a photo of the front of my ID and a selfie.
ProxyRack’s website states that the KYC process is intended to verify user identities to reduce fraud risks and ensure a more secure service. However, making this verification mandatory only after payment forces users to share their personal information, as the service cannot be used otherwise.
Furthermore, after initiating the service, I found that ProxyRack’s performance did not meet my expectations. The internet connection was extremely poor—so slow that even conducting a speed test was nearly impossible.
I am making this statement publicly because if my personal information—including my ID details, selfie photo, or payment information—is ever used in any suspicious, unauthorized, or fraudulent manner, I will consider this statement as official evidence and will take immediate legal action.
To be absolutely clear:
1. If any action is taken using my information without my explicit consent (such as an account being opened in my name, a transaction being processed using my payment details, or my ID being used for any other purpose), I will treat it as identity theft and fraudulent activity.
2. Any account created, payment made, or transaction conducted using my personal details without my direct authorization is not my responsibility, and I will not accept liability for any such actions.
3. Should I detect any suspicious activity, I will immediately file a formal complaint with the relevant authorities and pursue all available legal remedies.
4. This statement serves as an official record of my stance and will be used as legal evidence in the event of any misuse of my personal information.
Additionally, I formally request the immediate deletion of all my personal data, including my ID details and selfie, from ProxyRack’s records. I expect to receive written confirmation via email once this deletion has been completed.
I strongly advise all potential users to carefully review the KYC requirements and service quality before purchasing, as they may be required to provide sensitive personal information and may receive a service that does not meet expectations.
Proxyrack 回复2025-03-12
Thank you for sharing your feedback. We regret that your experience did not meet your expectations and would like to address your concerns directly.
KYC Verification Process
We understand that KYC verification may be an unexpected step for some users. However, this requirement is in place to enhance security, prevent fraud, and ensure responsible usage of our services. ProxyRack clearly states on our website that identity verification (KYC) is required after purchase. We strive for transparency in this process, and we regret any confusion regarding this requirement.
Service Performance
We are sorry to hear that you experienced slow speeds. If you’re open to further discussion, our support team would be happy to investigate your case and see if we can offer a resolution.
Data Privacy & Deletion Request
We take data security and privacy very seriously. As per your request, we processed the deletion of your personal data in accordance with our privacy policy. A confirmation email was also sent.
We appreciate your feedback and are always working to improve our service. If you have any further concerns or would like to discuss this matter, please reach out to our support team at [email protected]
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
This is a very good proxy IP website. The speed is fast and stable, and the technical support responds quickly. It is trustworthy.
Proxyrack 回复2025-02-21
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
The most reliable proxy that also has some of the lowest prices. Using it for a few months and after some setup and back and forth with support you can find the perfect package for yourself. Invest some time into it, because it is worth it.
Proxyrack 回复2025-02-21
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Really reactive support & the better price for residential proxies
Proxyrack 回复2025-02-03
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team
Very competent customer service, great pricing and superb proxies! Can definitely recommend!
Proxyrack 回复2025-01-29
Thank you so much for your review!
We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.
Cheers,
Proxyrack Team