提前一个多星期为女儿的生日订了一件T恤……额外付了快递费，以确保在生日前4-5天到达……不得不继续追寻，即便如此，在她生日后一天就到达了。一点也不高兴，因为她不得不从亚马逊购买另一件 T 恤（24 小时内到达），这样她就能得到她今年特别想要的一件礼物！感到失望的是，为了确保快速交货而支付了超过 7 英镑，但它花费的时间比标准交货时间更长，更不用说它所引起的仇恨，不知道它什么时候到达并不得不找出替代方案。没有任何形式的报销所以非常失望。
Redbubble 回复2026-08-07
Hello,
I'm sorry to hear that your package was delayed. Once an order leaves the third-party fulfiller, it's at the mercy of the shipping carrier, but that's no excuse for late arrival and I'm truly sorry this happened. Please reach out to us via our contact page so that we can make this right: https://help.redbubble.com/hc/en-us/requests/new
Best,
Redbubble Customer Service
Hey Andrew,
I’m so sorry to hear about the trouble with your order and would love to make this right. If you haven't already, please reach out to us via our contact page so our team can help: https://help.redbubble.com/hc/en-us/requests/new
Best,
Redbubble Customer Service
