Savage X Fenty

Hi Jessie, We’re sorry to hear that the updated credit system has left you feeling frustrated and disappointed. We understand how important it is for members to feel that their credits provide flexibility, value, and the ability to shop in a way that works best for them. We appreciate you sharing your concerns about the changes to how credits can be used and the impact this has had on your shopping experience. Your feedback is valuable. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Hi Whitney, Thank you for sharing your feedback. We’re sorry to hear that repeated out-of-stock items, especially in the sizes you need, have impacted your experience. We understand how disappointing it can be when you’re ready to make a purchase but cannot find the products you want. Your feedback is valuable. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Hi Tina, We’re sorry to hear that your experience with our VIP program left you feeling frustrated. We understand how important it is for customers to have clear information about membership terms, recurring charges, and available benefits before making a decision. We appreciate you sharing your concerns about the enrollment process and customer support interaction. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Hi, Thank you for sharing your feedback as a long-time subscriber. We’re sorry to hear that the updated credit system and recent changes to membership benefits have been disappointing. We understand your concerns about pricing consistency, available options, and having enough styles to choose from when using your credits. We appreciate your loyalty. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Hi Daccon, Thank you for sharing your feedback. We're sorry to hear that your order has taken longer than expected to process and that you haven't received enough information about your membership benefits. We understand how important clear communication is, and we'd be happy to review your account and provide clarification. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Hi Tabbie, We're sorry to hear that your recent experience has left you feeling so disappointed, especially after being a loyal member for so long. We understand your concerns regarding the recent membership changes, tariff charges, the incomplete order you received, and the support experience that followed. We appreciate you taking the time to share your feedback and would like the opportunity to review your account and address your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Hi Jaline, Thank you for sharing your feedback. We're sorry to hear that your recent order didn't go as expected, especially since you've typically had positive experiences with us. We understand how confusing it must have been to receive mixed communications and then have your order canceled. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!