Science in Sport (SiS)

Hi Peter, We're so happy you regularly order from us and find our products great for your bike and gym! Thank you for your continued support. Kind regards Team SiS

Hi Tom, We're so glad to hear we could swiftly resolve the issue for you. Thank you for your kind words! Kind regards Team SiS

Hi, We're glad you found our website easy to use and delivery quick. We appreciate your positive feedback! Kind regards Team SiS

Hello Linda, We're sorry the delivery delay caused your items to arrive too late for your event. We are reviewing our delivery processes to prevent this. A member of our team will follow up shortly. Kind regards Team SiS

Hi there, We're glad you found our website easy to use and received your order quickly. Kind regards Team SiS

Hi there, We're glad you received your order quickly. Kind regards Team SiS

Hi there, We are sorry your order was not received. We are looking into this and a member of our team will be in touch shortly. Kind regards Team SiS

Hi there, We're glad you received your order quickly. Kind regards Team SiS

Hi Chas, We appreciate your review. We are glad you had a great experience with our service. Kind regards Team SiS

Hi James, We are so glad you enjoy our product. Thank you for your feedback. Kind regards Team SiS

Hi Igor, We're sorry to hear this. A member of our team will be in touch to follow up with you shortly. Kind regards Team SiS

Hi Ian, We appreciate your review. We are glad you had a great experience with our products and delivery. Kind regards Team SiS

Hello Henri, Thanks for your feedback. With regard to the order itself, the item you purchased went out of stock after the order was placed, and as a result we were unable to fulfil it. Unfortunately, our warehouse admin team were not notified in time, which meant this was not communicated to you as quickly as it should have been and for that, we sincerely apologise. We completely appreciate that this is not the level of service you expect from us, and we’re sorry for both the delay and the lack of communication on this occasion. If you do wish to place a new order once the item is back in stock, we'd be happy to monitor that closely for you to ensure there are no further issues. Kind regards Team SiS

Hi there, We appreciate your positive feedback! We're glad our website was easy to use and your items arrived safely. Kind regards Team SiS

Hi Frank, We can see that our CX team responded to your email and provided both refund and replacement. If you're still having any issues, please let our team know and we can look into this for you. Kind regards Team SiS

Hi Simon, We're so pleased you had a positive experience with our service. Thank you for your kind feedback. Kind regards Team SiS

Hi there, We're so happy our gels fuelled your first marathon and arrived quickly! We appreciate your positive feedback and understanding regarding our pricing. Kind regards Team SiS

Hi Andrea, We appreciate your positive feedback. Many thanks! Kind regards Team SiS

Hi Sakthi, Thanks for your review. As outlined on our website, we do not provide an alternative courier for UK deliveries at this time. All deliveries are dispatched with Evri's service. We can see that our CX team provided a refund for your order as you requested we RTS and cancel the order. Kind regards Team SiS

Hi there, We're happy to hear that our service met your expectations. Thank you for your kind words! Kind regards Team SiS