提防!
我大概在出发前 3 周预订了航班,起飞的航班很好,但不知何故,回程航班的日期与我最初预订的日期不同(我有证据证明我打算何时返回)。由于我预订的价格,他们不会修复它(他们根据某人的“状态”提供更高水平的客户服务?这超出了糟糕的客户服务!)。 我问如果更改出发日期,返回日期是否会自动更改,但我的问题被忽略了。我知道我预订了正确的日期的回程。我不知道它怎么可能被改变..请注意!
Dear Customer, Thank you for sharing your feedback. We take such concerns very seriously and would like to investigate this matter thoroughly. However, despite our earlier request, we have not yet received the booking details required to locate your reservation. Without this information, it becomes difficult for us to review the transaction or assist further. We kindly request that you share the relevant booking information so we can investigate the issue and provide appropriate assistance as soon as possible. Regards, Smartfares
