We apologize that the mattress you ordered is currently on backorder and was unavailable for use with your bed.
As a result, the mattress order has been canceled, and you will receive a full refund for the mattress. We have also arranged a return for the bed and are waiving all return fees. Once the bed is returned, you will receive a full refund for the bed as well.
It's regrettable to hear about the communication failure with SEFL. We appreciate your feedback and will review our delivery partnerships to improve future experiences.
Thank you for your review, Gary. We are glad your concerns were answered and you enjoyed the Jazzy 27. We look forward to serving you and your wife again.
R
Robert Reedus · 写过 1 条评价 · 已认证 · 体验于 2026-06-23 ·
★★★★★
购买商品并收费
购买一件商品并收费后,却被告知该商品已缺货数月,这是荒谬的。可怕的做法。
SpinLife.com 回复2026-06-26
I am sorry the item you purchased was on a backorder. I see your order has been canceled and refunded per your request. Thank you.
We are sorry to hear that the Convaid stroller did not meet your needs. These fees you had to pay to return are part of our return policy, which is agreed to at the time of purchase. We aim to be as transparent as possible by providing detailed product information and outlining our return policy in advance, so customers can make informed decisions before completing their purchase.
G
Ginger · 写过 2 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
如果/当我收到我的零件时,我将……
如果/当我收到我的零件时,我会很高兴填写您的调查。接受我订单的那位先生非常高效
SpinLife.com 回复2026-06-23
We are thrilled to hear our team member was efficient. We look forward to your feedback once your parts arrive, Ginger!
Jerry, We are sorry to hear about the incorrect sling on your first order. Since they are a hygienic item they are non returnable. We are glad you were able to find the right one for you.
J
Jacqueline · 写过 4 条评价 · 已认证 · 体验于 2026-05-05 ·
★★★★★
这是彻底的并且变得非常容易。
SpinLife.com 回复2026-05-13
Thank you for your wonderful feedback, Jacqueline! We're glad the process was thorough and easy for you.
S
Sherri · 写过 3 条评价 · 已认证 · 体验于 2026-04-18 ·
★★★★★
踏板车电池和充电器的伟大公司
轻松在线订购所需产品。 SpinLife 拥有我们的 Golden Scooter 所需的电池和充电器。良好的沟通和快速的运输!价格是最好的!谢谢你!
SpinLife.com 回复2026-05-06
Sheri, Thank you for your review! Thrilled we provided the Golden Scooter battery and charger you needed with great communication and fast shipping.