Subscale simply impressive
I tested the Subscale and its impressive, I love its minimalism, it has just what you need, you can even use for shots, fantastic.
关于 Subminimal
数据更新- 网站
- www.subminimal.com
- 分类
- 食品、饮料和烟草
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 16 条评价
- 差评回复率
- 63%（10/16 条）
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商家自述
Subminimal is a company that embodies the essence of simplicity in coffee making. With a focus on minimalist design, their innovative equipment enhances the experience of coffee lovers and home baristas by making premium microfoam milk affordably accessible to everybody
以上内容由商家自行提供，未经平台核实。Subminimal靠谱吗？
Subminimal（www.subminimal.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 41 条用户评价，属于食品、饮料和烟草分类，口碑一般。评价两极分化：61% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 63% 的差评；近 12 个月新增 16 条。数据最后更新于 2026-10-24。
用户怎么说
Perfect foam/froth for my morning…
Perfect foam/froth for my morning coffee with ease, one day may progress to latte art! Who knows but with the nano former the sky is the limit!
The worst client experience ever
The worst client experience ever! This mindless bot (Ai Tracie) of theirs just keeps referring me to their terms and conditions page!! Wow, what a bad use of tech! I’ve been trying to get a straightforward answer about an order I placed for almost 2 weeks! Horrible!!
Subminimal 回复2025-07-24
Hello Jesse, We're genuinely sorry to hear that your experience with our customer service team didn't meet your expectations. We've reviewed your correspondence and want to offer some clarity and further assistance. We understand that waiting for a resolution can be frustrating. Still, our records show that we replied to your initial inquiry and provided you with a return label within six hours on July 11th. You then asked if you could use the product before returning it. We agree that our response to that specific question was indeed a bit boilerplate and could have been more personalized. For that, we sincerely apologize. The entire exchange you referenced took place between July 11th and July 15th—a total of four days, not two weeks. We have since sent you additional details on July 16th to assist you further, but have not heard back. We want to reiterate that we're here to help. We've noticed that the return label hasn't been used, and we want to assure you that we will accept your return, regardless of whether the product is new or used. Please let us know if there's anything else we can do to assist you.
No customer support
I purchased a Nanofoamer Pro from Subminimal which broke after a few months of use, just displaying a "\" symbol on any attempted use. I reached out to Subminimal customer support through the only channel available (email) and have effectively been ghosted with no response for over a month despite multiple emails being sent. Their customer support is non-existent and judging from the other issues users have experienced here their products seem cheaply designed and prone to breaking. Don't bother with this brand, given how much they charge it's just a waste of your hard-earned money.
Microfoamer is in a class by itself
The Microfoamer was shipped quickly and performed exceptionally! Easy check-out and payment options. Thank you Subminimal!
Don't have steam ? pick up a Nanofoamer.
I had started with the original Version 2 Nanofoamer, then upgraded to the Lithium. Having mastered the technique, these nanofoamers deliver textured milk to rival any good steamed textured milk on an espresso machine, and leave impressive results in the cup. Most recently I purchased the company's 'Subscale' digital scales dosing cup. With all their products, well designed, work well and elegantly packed. The Nanofoamer is pared with my 9Barista for on the go.
Nanofoamer is a very efficient Product.
I have been using the subminimal nanofoa for almost a year now and absolutely love the product. The power and wand strength is really good which helps to froth the milk evenly. I have used it for non diary milks too and works perfectly. Once charged it runs for quite sometime too. Overall a great product and worth the price.
It's a good tool for making milk…
It's a good tool for making milk drinks. It takes a little bit to get the hang of it, but once you do it's easy.
Mini Rolls Royce
Being very much used to my proper espresso machine, my coffee expectations are high. Getting a portable milk foamer which actually works and keeps the battery for quite some time, was a very positive surprise! I have been thru a number of other options which ended up being a waste of money, I really appreciate the NanoFoamer - surely with lithium battery :-)
Nanofoamer froths milk to a quality…
Nanofoamer froths milk to a quality silky finish. It compares to professional coffee machines. My preference is the super fine mesh.
Excellent Product
Excellent Product. Far supperior to any other hand frother I have ever tried. Also worth mention I had shipping issue and the customer service was able to assist and resolve the situation with me.
Horrible customer service
I had to order a replacement part (a simple little $3 shaft that slides onto their frother). The replacement was defective and didn't slide on so I requested a replacement. In response, they required that I take the time to make a video to troubleshoot with them and send it via wetransfer. For a $3 extremely simple metal part. This is not rocket science. It's a tiny little metal shaft that is defective and doesn't fit. Plus there's no way to hold my phone while trying to video myself installing this defective part. Subminimal has managed to turn a new customer sour over a $3 part. You clearly do not value your customers' time.
Excellent product by an excellent…
Excellent product by an excellent brand. Not only is the product impressive but the way subminimal team handles customer care and provide prompt resolution in case of any defects/breakdown, it really assures me as a customer that I've put my trust in the right brand
Wow!
I'm in love with nanofoamer, great product!
Very bad customer service
After waiting for 3 months i finally received my NanoFoamer Pro, and I was very excited to try it out. Unfortunately the machine was broken and dit not work. After reaching out to Subminimal, they promised me a new one. However, i waited 14 days for them to respond, and they wrote that the machine was not broken from the start and now refuse to send me a new one. This is totally unacceptable. One thing is their VERY long respond time, but to first admit the mistake and then take it back, is simply very rude and bad customer service. I would NOT recommend anyone buying from them - i am sure the machine is great WHEN it is working, but sadly it is not, and i would have expected more help from the - the machine is after all not cheap.
Consistency is key!!
This has made my shots perfectly distributed and consistent. I use a naked portafilter and there is no channeling or blowout anymore.
Best foamer!
It’s honestly the best foamer I’ve ever used. It’s super powerful and efficient, its base makes for convenient storage, and it’s very easy to clean as well!
Best Buy
Before writing a review, I wanted to do a lot of testing first. I couldn't believe that this kind of device could create such a good foam. Easy to clean and maintain. I really liked it, and I use it every day. Best buy.
It is one of the best products we ever…
It is one of the best products we ever had for foaming milk. Good quality, easy to handle and not too expansive.
It works
It works. It's built in high quality materials. This is the ONLY portable milk frother you will ever need. PS. Buy the lithium model. You'll never regret it.
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