SUNSKY

Dear Amit, Thank you for your order from SUNSKY. We sincerely apologize that the product did not fully meet your expectations. Your order is for the TFT LCD Screen Assembly for Samsung Galaxy S9+ SM-G965 (Black). As indicated on the product page, this model uses TFT LCD technology, not AMOLED or OLED. The TFT version features a flat screen, whereas the original Samsung screen is curved. If you prefer a curved display like the original, we offer AMOLED/OLED versions on our website. Should you have any questions about the differences between screen types in the future, please feel free to contact us before ordering—we’ll be glad to help. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future. Best blessing, SUNSKY team

Hi Daniel  Thank you for choosing Sunsky.  May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction.  We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.  If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you.  Best blessing, SUNSKY team

Dear Francesco,  Thank you for sharing your feedback with us.  We’re sorry to learn that the OBD2 simulator did not work as expected with your vehicle. Due to variations in communication protocols among different car models, this product may not be universally compatible with all vehicles.  To better assist you, we kindly invite you to contact our support team at [email protected] with your vehicle’s make, model, and year. We’ll be glad to help find a suitable solution for you.  We truly appreciate your understanding.  Best blessing, SUNSKY team

Dear Keith Dalton,  Thank you for your order from SUNSKY. We sincerely apologize that your experience did not meet your expectations.  We can confirm that your order has been paid for and has already been shipped. It is currently on its way to you.  If you have any questions or concerns, please feel free to contact our Sales Manager, Ada. She will be happy to assist you as quickly as possible.  We truly appreciate your valuable feedback, as it helps us continue to improve.  Best blessing, SUNSKY tea

Dear Allan Tribelhorn, Thanks for your orders on our website, and we're truly sorry that we couldn't make you 100% satisfied. We are truly sorry to hear that the phone can't work due to the fake battery. We always aim to provide high-quality products for you, and we regret that your experience was less than satisfactory. For more details, please kindly check your email. We are looking forward to your reply. Thank you for your valuable feedback. We truly appreciate your understanding and look forward to maintaining your trust and satisfaction. Best blessing, SUNSKY Team

Dear Kate Huynh, We feel so sorry for the inconvenience, the correct items are in preparing and shipped to you within 1-2 days. Tracking number will be sent to you by email after shipment. Looking forward to your reply. Best blessing, SUNSKY team

Dear Fabrizio Guggia, Thanks for your orders on our website, and we're truly sorry that we couldn’t make you 100% satisfied. We are truly sorry to hear that the image quality of the industrial endoscope did not meet your expectations. We always aim to provide products with clear and reliable performance, and we regret that your experience was less than satisfactory. We sincerely apologize for the inconvenience caused and appreciate your input, which helps us improve both our service and product information.Thank you for bringing this to our attention. Best blessing, SUNSKY Team

Dear Sayer Alkhaldi, Thank you for purchasing a SUNSKY product. We’ve noticed that this is your first order with us, and we sincerely apologize for the unsatisfactory experience. Please note that the LCD screen was thoroughly tested before shipment and was in perfect condition. The product includes an instruction manual that provides step-by-step guidance on proper and professional usage, as the screen can be delicate and easily damaged if handled incorrectly. Please be aware that damage resulting from human error during installation is not covered under our warranty. However, if the issue is due to a manufacturing defect, our product comes with a one-year warranty. To help us better understand the problem, kindly send a video of the LCD screen. This will allow our team to promptly diagnose the issue and offer a satisfactory solution. We look forward to your reply. Thank you. Best blessing, SUNSKY team