Hi Theo,
Thank you for your feedback! We're happy to hear you're enjoying the product.
We understand that waiting more than a week for delivery can be frustrating. According to the tracking information, your order was shipped using USPS Ground Advantage. While we work to get orders out same day, transit times with this service can vary and are often longer than our other shipping options.
For future orders, we recommend choosing UPS Ground, as it has consistently provided faster and more reliable delivery. If you prefer to ship with USPS, upgrading to USPS Priority Mail is a great option for quicker delivery compared to Ground Advantage.
We appreciate your business and hope this helps make your next ordering experience even better!
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