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The Pearl Source

200 条评价

4.8200 条评价
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关于 The Pearl Source

数据更新
网站
www.thepearlsource.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
200 条评价
差评回复率
33%(3/9 条)
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The Pearl Source靠谱吗?

The Pearl Source(www.thepearlsource.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 200 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 33% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Charles MacKinnon · 写过 6 条评价 · 已认证 · 体验于 2026-07-17 ·

珍珠很完美

珍珠很完美。我的妻子很喜欢它们

The Pearl Source 回复2026-07-18

Knowing your wife loved the pearls means a great deal to us. We're grateful you took the time to leave a review.

M
MR KEARNEY · 写过 5 条评价 · 已认证 · 体验于 2026-07-16 ·

很有帮助而且质量很好👌

The Pearl Source 回复2026-07-17

Thank you for your kind review. It's great to know you were happy with both the quality of your pearls and the service you received. We appreciate you taking the time to share your feedback.

使用 PayPal 下订单

使用 PayPal 下了订单,当我的订单一周后还没有到达时,我打电话给 Pearl Source...他们没有我的订单记录,尽管已经收到订单号并且已经通过 PayPal 收费。 我被要求撤销与 PayPal 的交易并再次下订单,因为我无法引用确切的项链和选项来等于我被收取的金额。 与我交谈的客户服务代表非常有礼貌,但该公司处理自己问题的立场和流程令人沮丧。最终我确实收到了这条项链,但希望“AAAA”产品有点麻烦。

J
Jackie Brown · 写过 3 条评价 · 体验于 2026-07-09 ·

优质的客户服务 - 糟糕的质量控制

在体验过如此出色的客户服务后,我不想写负面评论。电子邮件交换和返回过程非常愉快、快速且简单——真正的 10/10。然而,当我打开这个漂亮的盒子时,我惊讶地发现一条价值 450 美元的项链破损了。一条损坏的项链要么是故意包装和运输的,要么是质量太差,以至于它在安全、制作精良的盒子里散架了。这是一个令人失望的惊喜。

The Pearl Source 回复2026-07-15

Thank you for taking the time to share your feedback. We sincerely appreciate your kind words about our customer service, email communication, and return process. We're truly sorry to hear that your necklace arrived damaged. We understand how disappointing that must have been, especially when opening a piece you had been looking forward to receiving. Please contact us at [email protected] so our team can review your order and assist you as quickly as possible. Best regards, The Pearl Source

W
WerRetired · 写过 3 条评价 · 已认证 · 体验于 2026-07-03 ·

我能够挑选并收到我的……

几天之内,我就挑选并收到了与我的耳环相配的 Symphony 项链,这是我非常喜欢的。一路上我都被告知我的包裹在哪里。我喜欢佩戴美丽的金色珍珠耳环和项链。它们非常优雅,正是我一直想要的。

The Pearl Source 回复2026-07-15

Thank you for sharing your experience. We're so pleased to hear you found the perfect matching piece and that your order arrived promptly with updates every step of the way. Knowing you love wearing your pearl jewelry and that it's exactly what you had been looking for truly means a great deal to us.

V
Vincenzo Pascarelli · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

我订购的东西非常好,而且……

我订购的东西非常好,也是我想要的。 运输速度很快,沟通也很好。

The Pearl Source 回复2026-07-14

We truly appreciate your feedback. It's wonderful to know you received exactly what you were looking for and that you were pleased with our fast shipping and communication.

C
Cindy Butler · 写过 4 条评价 · 已认证 · 体验于 2026-07-12 ·

美丽的巴洛克珍珠项链

美丽的巴洛克珍珠项链! 我喜欢你可以将长度调整为 16 或 18 英寸。这正是我想要的!

The Pearl Source 回复2026-07-14

Thank you for sharing your experience. We're glad the adjustable length was just what you were looking for, and we appreciate you taking the time to leave a review.

G
George Prefas · 写过 5 条评价 · 已认证 · 体验于 2026-07-13 ·

我又快又安全地收到了包裹……

我快速安全地收到了包裹,我的妻子对她的珍珠非常满意。 非常感谢。

The Pearl Source 回复2026-07-14

We truly appreciate you taking the time to share your experience. We're pleased your order arrived quickly and safely, and that your wife was so happy with her pearls. Thank you for your trust in The Pearl Source.

S
S. Semple · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

珍珠很棒,运输体验很差

澄清一下 - 我与 PearlSource 代表的经历非常棒。 很棒的公司。 当我的妻子打开盒子时,她甚至哭了,因为她太高兴了。我扣掉一颗星是为了引起公司代表的注意,这样他们就可以向联邦快递投诉其极其糟糕的服务和交付。 我的两天送货变成了四天(在工作日!),我正准备联系当地警察局报告联邦快递一名员工涉嫌盗窃的情况。当我打电话给联邦快递追踪包裹时,发现“没有尝试递送”,我被公然欺骗说包裹会在当天递送(两天递送的第三天),然后就匆匆挂断了电话。因此得出结论:PearlSource 出色的客户服务和珍珠品质;航运是可怕的。

The Pearl Source 回复2026-07-14

Thank you for taking the time to share such thoughtful feedback. We're delighted to hear your wife loved her gift and that you had a positive experience with our team. We also appreciate you bringing your FedEx delivery experience to our attention. Your feedback is valuable, and we'll be sure to share it with our team. Thank you for taking the time to bring this to our attention.

C
Christopher Miller · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

从未收到我购买的商品

永远不会收到。唐纳德·普特

The Pearl Source 回复2026-07-13

We are truly sorry to hear that your order was not received. We understand how frustrating this must be. We are actively investigating this issue to prevent future occurrences. Please return our call at 1-866-877-3275 so we can continue with our lost package protocol.

M
Marius Lachance · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

优良的项目质量

商品质量、价格和快速交货非常请谢谢

The Pearl Source 回复2026-07-14

Thank you for your kind feedback. It's great to know you were pleased with the quality, value, and quick delivery. We appreciate you taking the time to share your experience.

M
Maria Fajardo · 写过 2 条评价 · 体验于 2026-07-01 ·

我超级喜欢我的粉色珍珠耳环……

我非常喜欢我的粉色珍珠耳环,它们非常适合任何活动。客户服务是一流的,非常感谢您每次花时间确保您提供优质的产品。来自一个非常满意和快乐的回头客:)

The Pearl Source 回复2026-07-12

Thank you for your kind feedback. It's wonderful to know that you love your pink pearl earrings and that our customer service has made each experience a positive one. We truly appreciate your continued trust in The Pearl Source.

T
TinaUeckert · 写过 5 条评价 · 已认证 · 体验于 2026-07-12 ·

交货快捷

交货快,产品好。

The Pearl Source 回复2026-07-12

Thank you for taking the time to share your feedback. It's great to know your order arrived quickly and that you were pleased with the product. We truly appreciate your kind words.

E
Esteban Moreno · 写过 10 条评价 · 已认证 · 体验于 2026-07-05 ·

伟大的巴洛克珍珠

它们绝对美丽。来自这个世界的光泽和光芒。链子和银扣是一个很棒的设计。

The Pearl Source 回复2026-07-14

Thank you for taking the time to share your feedback. We're so pleased you loved the beauty, luster, and craftsmanship of your pearls, and that the sterling silver clasp design stood out to you. It's a pleasure to know our craftsmanship made such a positive impression.

A
Ann W. · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

简单的豌豆…

轻松的网站导航、使用 Apple Pay 的能力、快速的交货以及真正美丽的大溪地耳钉。

The Pearl Source 回复2026-07-12

It's wonderful to know that everything from browsing our website to receiving your Tahitian stud earrings was simple and seamless. Thank you for taking the time to share your feedback, and for choosing The Pearl Source.

M
Matt · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

良好的沟通和客户……

良好的沟通和客户支持。非常感谢对电子邮件的友好、及时回复!

The Pearl Source 回复2026-07-14

Thank you for taking the time to share your experience. Knowing that our communication, customer support, and prompt email responses were so appreciated means a great deal to our team.

V
Vasundhara Kain · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

服务很好,首饰很漂亮

服务很棒 珠宝首饰与展示的一样美丽

The Pearl Source 回复2026-07-12

Thank you for your kind feedback. It's wonderful to hear you had a great experience with our service and that your jewelry was just as beautiful as expected. Thank you for choosing The Pearl Source.

C
Clara · 写过 8 条评价 · 体验于 2026-07-09 ·

伟大的公司

伟大的公司拥有高品质的产品。买了一对符合我期望的镶钻珍珠耳环。就连展示柜也很时尚。我强烈推荐。

The Pearl Source 回复2026-07-11

Thank you for your thoughtful review. We're delighted to hear your pearl and diamond earrings met your expectations and that the presentation made such a positive impression. Your recommendation means a great deal to us.

c
customer · 写过 4 条评价 · 已认证 · 体验于 2026-07-03 ·

我收到了美丽的金珍珠...

我收到了漂亮的金珍珠耳环和项链。 它们很漂亮,和描述的一样!

The Pearl Source 回复2026-07-12

We truly appreciate your feedback. It's great to know your gold pearl earrings and necklace matched the description. Thank you for placing your trust in The Pearl Source.

A
Alta Ennen · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

我从这里订购了几件商品...

我从这里订购了几件商品,并且对所有商品都很满意。我唯一希望背部大一点。

The Pearl Source 回复2026-07-11

Thank you for your continued support. It's wonderful to know you've been happy with every purchase. We also appreciate your suggestion about larger earring backs and will keep it in mind.