TicketNetwork

Thank you for sharing your feedback. We're sorry to hear that you had concerns about your ticket purchase. As a secondary ticket marketplace, tickets are sold by individual sellers and may be listed above or below their original face value depending on market demand. For this reason, it is not unusual for the price paid to differ from the face value printed on the tickets. Additionally, the name displayed on the tickets may belong to the original purchaser rather than the attendee. This is a common occurrence with resale tickets and does not affect their validity for entry. We can confirm that our platform is a legitimate ticket marketplace, and all orders are backed by our guarantee. As your event has now passed, we hope you enjoyed it without any issues.

We always try to make the purchasing experience as easy as possible. Thank you for your feedback. We do hope you enjoy your event!

We apologize for any confusion regarding your tickets. Please note that the option to save tickets to your device's Wallet is not always available and depends on the ticketing platform being used. Many different applications are used to distribute tickets, and these apps are owned and operated by various venues, teams, and third-party ticketing providers with whom we are not affiliated. If the Wallet option is unavailable, you can still access your tickets through the ticketing application's mobile app and present them on your device for scanning at the event. Adding tickets to a mobile wallet is not required for admission and may not be supported by every platform. If your ticketing platform supports Wallet integration and you would like to add your tickets, please follow these steps: For Fans Using the Latest Version of iOS Open the Ticketmaster app and sign in to your account. Select My Events to view your order. Tap Add to Apple Wallet or Add to Google Wallet (if available). iOS Users: Once added, your tickets can be accessed through the Apple Wallet app. To enter the event, open your ticket in Apple Wallet and hold the back of your phone near the scanner or reader. Please note that ticket barcodes are typically not displayed once tickets have been added to your wallet. If you are experiencing issues with the Ticketmaster app or do not see the Wallet option when you believe it should be available, we are unable to troubleshoot Ticketmaster-specific functionality. For further assistance, please contact Ticketmaster directly. Thank you for your understanding.

Thank you for your feedback. We're delighted to hear that you found it as a good and smooth experience. As part of our guarantee, tickets are delivered in time for the event. In some cases, tickets are released by the venue or ticket issuer well in advance of the event date. When that happens, as with your order, we make them available to buyers as soon as we receive them. We're glad you've already been able to access your tickets and hope you enjoy both games!

Thank you for taking the time to share your feedback. We understand that the additional steps involved, along with the costs associated with printing, can be disappointing. While we strive to make the ticket delivery process as smooth as possible, ticket presentation requirements, including whether tickets must be printed, downloaded, or accessed through a specific platform, are determined by the venue or event organizer. Unfortunately, we do not have control over these entry requirements or the methods they require for ticket access. The reason is that the way tickets are delivered and presented is often dictated by the ticket issuer, venue, or organizer rather than our marketplace. Thank you again for your feedback and we hope you enjoy your event!

We’re delighted to hear you had a great experience! Thank you for choosing us. We look forward to welcoming you back and continuing to provide excellent service.

Thank you for sharing your feedback. We're sorry to hear that you were disappointed with your ticket purchase experience. As we're a secondary ticket marketplace, tickets are often resold by individual sellers. For this reason, the name printed on the tickets may belong to the original purchaser rather than the attendee. Additionally, resale tickets may be listed above or below their original face value based on market demand, which is why you may have noticed a different price displayed on the tickets than what you paid. We also reviewed your order and can confirm that the tickets delivered matched the listing and seat locations selected at the time of purchase. While we understand your concerns, we were unable to identify any discrepancy between the tickets received and the details provided when the order was placed. We appreciate your feedback and the opportunity to clarify these points.

We are very happy to hear that! We strive to make the process as easy as possible! In many cases, delivery requirements are set by the ticket issuer, venue, or event organizer as part of their delivery and security processes, rather than by our platform directly. Thank you for your feedback and Enjoy your event.

We are very happy to hear that! We strive to make the process as easy as possible! Enjoy your event!

Thank you for sharing your experience. We’re sorry to hear about the frustration and confusion regarding your ticket instructions. While some venues accept mobile tickets, others require printed tickets for entry. As the ticketing requirements are determined by the venue and event organizer, we do not always have visibility into whether alternative formats will be accepted until the tickets are delivered and the final entry instructions are provided. We understand how disappointing it must have been to spend time resolving printing issues only to later receive information indicating that mobile ticket access was available. We appreciate your feedback, as we recognize that receiving different instructions can create uncertainty and concern ahead of an event.

Thank you for taking the time to share your feedback. We're sorry to learn that accessing and adding them to your digital wallet felt overly complicated. We understand that having to create multiple accounts and complete additional verification or transfer steps can be frustrating. In many cases, these requirements are set by the ticket issuer, venue, or event organizer as part of their delivery and security processes, rather than by our platform directly. We appreciate your comments and recognize how important a seamless ticket delivery experience is. Feedback like yours helps highlight areas where the process can be improved and where clearer expectations may be beneficial for customers.

We are glad to hear that this was an easy experience! We hope you enjoy the concert and continue to use our service!

We are very happy to hear that! We strive to make the process as easy as possible! We hope you enjoy your event and use us in the future.

Your feedback made our day! Our team works hard to ensure every customer feels valued, and it’s great to know we succeeded. Thank you for sharing your experience!

Thank you for your review! We're happy to hear that your experience was easy and nice. Providing a smooth and convenient ticket-buying process is our goal, and we're glad we could deliver that for you. We appreciate your support and hope you enjoy your event!

We agree! We are happy that you had a good experience.

Thank you for your review! We are glad to hear that this was an easy experience! We hope you have an amazing time at the game!!

We are very happy to hear that! We strive to make the process as easy as possible! We hope you enjoy the game and use us in the future.

Thank you for your feedback. We are a secondary marketplace; the tickets are priced by the sellers based on ticket availability and the event’s popularity. This means that ticket prices on our site will almost always be above or below the face value printed on the tickets. We provide multiple disclaimers during purchase as well as fully outline this information in our policies. Policies are always available on our website and provided during checkout for review. By placing the order, all disclaimers and policies are confirmed acceptable. If you need further assistance, you may call us at (860) 533-4080. Our team is available daily from 10:00 AM to 9:00 PM EST.

We are very happy to hear that! We strive to make the process as easy as possible! Enjoy your event.