TicketNetwork

Thank you for your feedback. We reviewed the order details and found that the tickets were sent to the email address provided within 5 minutes of purchase, one day before the event. Our records also show that the tickets were accessed and downloaded on the morning of the event. We understand that event days can be stressful, and we're sorry for any confusion. Based on our records, the order was successfully delivered and fulfilled. If there's anything else you'd like us to review, please don't hesitate to reach out to our support team. Our team is available daily from 10:00 AM to 9:00 PM EST.

Thank you for your kind words! We're happy to hear that your experience confirmed we're a trustworthy and legitimate company. Building customer confidence is very important to us, and we appreciate you taking the time to share your feedback. We hope you enjoyed your event. Thank you for choosing us!

Your feedback made our day! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, and we hope you enjoy your big event!! We look forward to welcoming you back and continuing to provide excellent service.

Thank you for your feedback. Our records indicate that at the time of purchase for the delivery method advertised for your selection was Direct Transfer. All tickets are listed using the specific delivery format available as per the event organizers. Tickets may be available in multiple formats from the venue or box office (for example, hard-stock physical tickets vs. mobile entry ticket), however once selected and purchased, the ticket type cannot be changed. We do hope you had an amazing time at your big event!!

Thank you for your feedback. We understand how important seating details are when planning your event experience. Please note that clients are not able to select specific seat numbers on our website. This is due to the way our inventory is sourced and fulfilled through trusted sellers across our marketplace. Unless otherwise specified at the time of purchase, your tickets are guaranteed to be seated together and delivered in time for your event. Seat numbers are provided once your tickets have been delivered. We appreciate your understanding and hope you had an amazing time at your event!

Thank you for sharing your feedback. At the top of our website, it is stated: Resale ticket prices may be above face value. We’re sorry for any confusion regarding the ticket prices. On our website, tickets are listed by individual sellers who set prices based on availability and the event’s popularity, which means prices can be above or below the original face value. We also want to assure you that all policies and important details are clearly presented on our website and during the checkout process for review prior to purchase. By placing the order, all disclaimers and policies are confirmed acceptable. We have sent a follow up email. If you need further assistance, our team is available daily from 10:00 AM to 9:00 PM EST.

Thank you for your feedback. All prices on our site are shown as all-in, with a full breakdown provided before purchase is completed. As a marketplace, tickets are listed by professional sellers, so prices can vary and can be above or below face value. We include multiple disclosures throughout checkout and clearly outline this in our policies, which are available before placing an order. We appreciate your input and are always working to improve transparency.

Your feedback made our day! Our team works hard to ensure every customer feels valued, and it’s great to know we succeeded. Thank you for sharing your experience! We do hope you enjoy the big event!!

We appreciate your honest feedback and apologize for any confusion. Upon reviewing your order, I note that you were indeed offered alternate tickets. Please note that our ticket sellers are permitted to offer alternate tickets. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)! Please note that since we wish to help as many clients as possible attend the event of their choice, in accordance with our policies, it is possible that equivalent seats than requested may be offered, if available. Sellers who list tickets on our platform typically do not disclose exact seat numbers to protect their privacy and prevent potential security concerns. Rest assured, we hold our sellers to high standards. Unless otherwise specified, your tickets are guaranteed to be together and delivered in time for your event. If you have any additional questions or need assistance, our team is available daily from 10:00 AM to 9:00 PM EST.

Thank you for your review. We are sorry you had issues accessing your tickets. We have reviewed your order and see you have been assisted by phone, and the tickets have been accessed. You may reach out to us regarding any delivery assistance you may still need, our agents will be more than happy to assist you. Our team is available daily from 10:00 AM to 9:00 PM EST. We hope you enjoy your event!!