Trademarkia

Mr. McIntyre, Thank you for your feedback. We regret to hear about your experience and take your concerns seriously. Please be assured that this matter has been escalated for internal review. To address your concerns efficiently and ensure an appropriate resolution, we kindly request that you contact our Operations Coordinator at [email protected]. She will personally review the details of your order, verify the status of your expedited service request, and coordinate directly with our legal operations and attorney support teams to resolve this issue as a priority. We value every client relationship and remain committed to maintaining the level of service and responsiveness expected of our organization. We appreciate your patience as we work to remedy this situation promptly. Sincerely, Trademarkia Management

Jeremy, thank you for taking the time to share your experience. We are pleased to hear that Maria provided you with the professionalism, clear communication, and quality service you deserve. Your recommendation means a great deal to us, and we will be sure to share your feedback with her. At Trademarkia, we take pride in ensuring each client receives personalized support, and it is rewarding to know Maria delivered on that commitment. We appreciate your trust in us and look forward to supporting your brand’s trademark needs in the future. — Trademarkia Management

Hello Juri, Thank you for sharing your feedback. We are truly sorry that your experience with your renewal has been frustrating. We understand how important clear communication and guidance are during this process, and we regret that we fell short of your expectations. We would like to review your matter in detail and provide you with accurate updates, including a clear outline of the next steps. Please reach out to our Operations Coordinator, Attorney Team Oversight, at [email protected] so we can assist you directly and work toward a resolution. – Trademarkia Management

David, thank you for taking the time to share your experience. We regret to hear that your expectations were not fully met. At Trademarkia, we are committed to delivering clear, proactive, and coordinated support throughout the trademark process. We understand that navigating classifications and procedural nuances can be complex, and we strive to provide both sound legal guidance and a seamless client experience. We also recognize that when multiple team members are involved, communication must remain streamlined and cohesive. Your feedback highlights areas for improvement, and we are actively reviewing our internal processes to strengthen alignment and responsiveness. If you are open to discussing your experience further, please feel free to contact our Operations Coordinator, Attorney Team Oversight, at [email protected]. Sincerely, Trademarkia Management

Thank you for taking the time to share your experience. We’re pleased to hear that your trademark filings and renewal process went smoothly and that Michael Markos provided the support you needed. Your continued trust in Trademarkia means a great deal to us, and we look forward to assisting you again with any future trademark needs. We appreciate your recommendation. Sincerely, Trademarkia Management

Dear Ms. Delph, Thank you for taking the time to share your feedback. We are sorry to hear that you’re dissatisfied with your experience and want to assure you that your concerns have been heard. As with all trademark matters, our goal is to provide clear legal guidance based on the best strategic approach for long-term protection. We understand your concerns and want to ensure you have the full support needed to move forward. A member of our team will be reaching out to you directly to discuss your situation further and confirm how you would like to proceed. - Trademarkia Management

Thank you, Sarkissian, for your thoughtful review. We’re truly pleased to hear that our team was able to provide the support and legal guidance you needed throughout your U.S. trademark registration process. Office Actions can be complex, and it's great to know our efforts helped bring your application to a successful registration. Your recommendation means a great deal to us. Should you ever need further assistance with trademark protection, whether in the U.S. or globally, our team is here to support you. - Trademarkia Management Team

Thank you for taking the time to share your experience. We’re sorry to hear about your concerns and would like the opportunity to discuss this with you directly based on your recent experience. To ensure we can properly review the matter and provide clarity, please reach out to our Director of Global Legal Operations at [email protected] with any details related to your order or account. We take feedback seriously and are committed to addressing concerns in a fair and timely manner. Sincerely, Trademarkia Management

Thank you so much, Ashley, for your continued trust and kind words. We’re thrilled to hear that Michael Markos has consistently provided the support and guidance you’ve needed over the years. Nearly 10 marks together is quite the journey, and we truly value having you as part of the Trademarkia family. We’ll be sure to share your feedback with Michael and the team. We’re always here when you need us. – Trademarkia Management

Thank you, Alan, for taking the time to share your experience. We’re grateful for your continued trust in Trademarkia and thrilled to hear that Michael Markos and our team have consistently delivered the level of support and responsiveness you deserve. We take pride in offering reliable expertise and a personalized approach, and your feedback affirms that commitment. We look forward to continuing to support your brand’s success. —Trademarkia Management

Thank you, David, for your thoughtful feedback. We're proud to have earned your trust over the years, and it's great to hear how Michael Markos’s strategic guidance and expertise have made a lasting impact on your trademark matters. Avoiding costly delays and ensuring successful outcomes are exactly what we strive for, and we’re pleased to have supported your growing business portfolio. We appreciate your continued partnership and look forward to assisting you with your future IP needs. —Trademarkia Management

Dear Mr. He, Thank you for sharing your experience. We understand your frustration and take your feedback seriously. It is never our intention to cause confusion or delay, and we are sorry to hear that your expectations were not met during your interaction with our team. To clarify, your legal matter was reviewed by a licensed U.S. trademark attorney, who provided a full search, legal analysis, and advisory outlining classification, filing basis, and trademark risks. This evaluation is the foundation of our Standard Plan, which begins promptly after your order is placed and includes attorney time, research, and preparation of your application. That said, we do acknowledge and regret the communication delays you encountered when you attempted to switch plans. Timely support is critical, and we are currently reviewing our internal protocols to ensure greater responsiveness, particularly when clients are still in the decision-making phase of their matter. We understand you ultimately decided not to proceed with filing, and that this matter is important to you. As previously noted by our Finance Team, while full refunds are not possible once legal work has been performed, a partial refund has been extended in recognition of the inconvenience you experienced. If there is anything further you wish to discuss or clarify, please reach out directly to our Director of Global Legal Operations at [email protected] and reference your order number #2109081 so we may assist you promptly. We appreciate your engagement with Trademarkia and wish you all the best in your brand’s trademark journey. Sincerely, Trademarkia Management

Thank you for bringing this matter to our attention. Trademarkia is a U.S.-based law firm, and all legal correspondence is reviewed and issued under the supervision of licensed attorneys. We take all allegations regarding unethical conduct or misrepresentation seriously. If you believe you received a communication in error or if you are represented by counsel in a related matter, we respectfully request that your attorney contact us directly so we may address the issue through the proper legal channels. To allow us to investigate and respond appropriately, please reach out to our Director of Global Legal Operations at [email protected] and include a copy of the communication you received along with any relevant details. We are committed to maintaining the highest professional standards and to ensuring that any concerns are resolved promptly and appropriately. Sincerely, Trademarkia Management

Thank you for sharing your feedback. We take client concerns seriously and are committed to providing transparent and professional service throughout every stage of the trademark process. Please note that the fees collected are for legal services rendered by our in-house team of licensed attorneys. This includes customized legal analysis, research, and strategic evaluation specific to your application. These services begin promptly upon order submission and are not limited to publicly available information. That said, we would like the opportunity to review your matter further. If you have not already done so, please contact our Director of Global Legal Operations at [email protected] and give your Order Number so the matter can be assessed appropriately. We value all client feedback and remain committed to ensuring a clear and professional resolution. Sincerely, Trademarkia Management

Dear Mr. Scanlon, Thank you for your kind words and for taking the time to share your experience. We are pleased to hear that your trademark filing process has been supported effectively and that Maria Jimena Ancurio has been responsive and helpful throughout your matter. At Trademarkia, we take pride in delivering thorough legal support and clear communication at every stage of the trademark process. Your feedback reinforces our commitment to providing high-quality service, and we truly appreciate your trust in our firm. If we can assist with any future filings or trademark matters, please do not hesitate to contact us. Sincerely, Trademarkia Management

Dear Frankie, Thank you for your thoughtful review and for giving our team the opportunity to assist with your USPTO trademark application. We understand the concerns that can come with selecting a legal service provider, and we are pleased to hear that your experience with Attorney Michael Markos and Client Relations Manager Nancy Molokwu has been both professional and supportive. Your mention of their dedication, particularly Mr. Markos’s handling of the Office Action without additional billing, reflects the values we aim to uphold in our client service and legal integrity. We’re encouraged by your optimism and look forward to the successful registration of your mark. Please don’t hesitate to reach out to us should you need any additional assistance. We appreciate your willingness to share your journey to help others make an informed decision. Sincerely, Trademarkia Management

Dear Isaac, Thank you for taking the time to leave a review. As noted in our official Terms and Conditions, clients who cancel a subscription are entitled to continued access through the end of the current billing cycle. If access to your service was revoked immediately upon cancellation, this does not align with our published policy. If the service you subscribed to, such as the AI-powered Logo Search and Registrability Predictor, is governed by a separate subscription model or triggers different technical handling, this should have been clearly stated. We are currently reviewing this internally and will ensure any such differences are disclosed transparently and updated accordingly. In the meantime, to address the experience you had, we are issuing a full refund for the most recent charge. You will receive confirmation shortly. We appreciate your feedback, and we’re committed to correcting any inconsistencies to ensure clients have clarity and confidence in our service terms. Sincerely, Trademarkia

Dear Mr. Dunagan, Thank you for your feedback. I’ve reviewed the full history of your matter in detail and would like to clarify the facts surrounding your experience. On October 27, 2024, an order was submitted through our website for the Subscription Package, which includes filing and monitoring services for three classes. This package is clearly labeled as a subscription on our website and during the online checkout process. After receiving your email on October 28, 2024, stating you did not intend to select a subscription or proceed with multiple classes, we responded promptly. The original $297.00 charge was fully refunded on the same day, and a revised payment link was provided for the Standard Package, which includes a one-class filing without monitoring. You submitted the corrected $299.00 payment for legal services on November 22, 2024. A separate payment of $350.00 was later submitted to cover the USPTO’s required government filing fee. Your application was properly filed and is pending before the USPTO. In December, a duplicate charge of $299.00 occurred due to internal system activity. This was identified and fully refunded by our Finance Team in January 2025. At this time, only the appropriate legal and government fees have been retained, and all other transactions have been refunded in full. We understand the importance of transparency and client trust. Every step taken in this matter—including all corrections and refunds—was based on your explicit direction and handled promptly. We remain committed to ethical service delivery and regret any frustration caused during the process. If there are additional concerns or questions, we remain available to address them. Sincerely, Trademarkia