Dear Khurram,
We appreciate your feedback and are sorry to hear that you were dissatisfied with your experience.
After reviewing the full communication history regarding your trademark applications, we’d like to provide additional clarity. Trademark refusals are often procedural and, in this case, were tied to domicile address requirements mandated by the USPTO. Despite multiple follow-ups by our attorney, the required domicile address was not provided in time, which unfortunately prevented us from submitting the necessary responses before the government deadlines.
While we understand the frustration that can arise when a mark receives multiple refusals, our records indicate that our attorney offered to respond to one of the refusals at no legal cost—despite the initial incorrect information being provided. We remained ready to proceed once the correct address was provided, and we regret that we did not receive further instructions from your side to finalize the filings.
At Trademarkia, we are committed to transparency and client success. We take pride in offering guidance through a complex legal process, and we welcome the opportunity to further clarify any unresolved concerns.
Please feel free to reach out directly if you'd like to revisit your matters or require assistance moving forward. We are here to help.
Sincerely,
Trademarkia
Dear Alessio,
We appreciate the opportunity to address your concerns and provide clarification regarding the trademark application process. Your trademark filing remains active and in good standing with the USPTO, and it is progressing according to their standard review timelines.
On February 28th, you had a call with Hallie Ricketts, Director of Global Legal Operations at Trademarkia, where the details of your application status and next steps were thoroughly reviewed. That same day, a detailed email recap was sent to you, providing a direct link to your application’s status and an explanation of the USPTO’s review process.
It is important to note that the speed at which the USPTO reviews filings is entirely at their discretion, as outlined in their official processing timelines, which can be reviewed here: USPTO Processing Times (https://www.uspto.gov/trademarks/application-timeline). While we actively track and manage applications, we do not have control over the USPTO’s internal review process.
If you require further clarification or assistance, we encourage you to refer to the email sent on February 28th or reach out directly so we can address any additional questions.
Best regards,
Trademarkia
We're sorry to hear that your experience was not what you'd hoped for. Unfortunately, I wasn't able to pull up any records based on the information you provided in your review. Please share the order/matter ID or your registered email address.
M
Malena MirallesAR · 写过 1 条评价 · 体验于 2024-08-15 ·
★★★★★
CSM - 玛丽亚·希梅纳·安库里奥
我与 Maria Jimena Ancurio 一起工作,因为她是负责我账户的 CSM。她的工作非常出色,非常专注和专业。
Trademarkia 回复2024-11-28
Dear Melena,
Thank you for your thoughtful feedback. We greatly appreciate your recognition of Maria Jimena Ancurio's dedication and professionalism in managing your account. She is a valued member of our team, and we’re pleased to hear she met your expectations. We’re excited to continue supporting you in the future!
B
BPDPR · 写过 1 条评价 · 体验于 2024-11-25 ·
★★★★★
良好的跟进
Trademarkia 回复2024-11-28
Thank you for your positive feedback! We truly appreciate your recognition of our follow-up efforts. It’s important to us that we stay on top of things for you and provide excellent service throughout the process. We look forward to assisting you.
Dear Jeff,
Thank you very much for your kind words and positive feedback! We genuinely appreciate your input and are absolutely thrilled to hear about your wonderful experience with Trademarkia. Your recommendation means a lot to us, and we can’t wait to assist you with any future trademark needs. Thanks again for your trust and support!
K
Kelly H美国 · 写过 1 条评价 · 体验于 2024-10-28 ·
★★★★★
迈克尔太棒了!
迈克尔在我们的会议期间总是反应迅速并且非常乐于助人。
Trademarkia 回复2024-11-22
Dear Kelly,
Thank you for your kind feedback! We're so pleased to hear that Michael has been quick to respond and helpful during your meetings. Providing excellent service and support is a top priority for us, and it’s great to know that Michael has made a positive impact. We appreciate your trust and look forward to continuing to assist you.
Thank you so much for your kind words! We are truly glad to hear that Trademarkia and Michael could help you during such a challenging time. Your resilience and willingness to embrace the new opportunity have been impressive. We are excited to continue working together on your Trademark. Let’s keep the momentum going!
D
Del G美国 · 写过 3 条评价 · 体验于 2024-11-14 ·
★★★★★
业内最佳合作伙伴
最好的。我和 Michael 一起工作已经超过 5 年了。 他乐于助人、富有洞察力并且非常聪明。
我打算和他长期合作。
谢谢你所做的一切。我的公司得到了良好的管理
Trademarkia 回复2024-11-22
Dear Del,
Thank you so much for your incredible feedback! We’re thrilled to hear that you’ve had such a positive experience working with Michael for over five years. His dedication, insight, and expertise are truly valued, and we’re excited to continue working with you for many more years ahead!