We are so sorry to hear you were unable to take your trip as planned. It is incredibly smart to have that safety net in place for the unexpected. While it is always the goal to have smooth, claim-free travels, having that peace of mind makes every vacation much more relaxing. We are happy to hear we have been a reliable choice for you, and here’s to hoping you never have to test out the claims process!
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind.
Thank you for your positive feedback. Here is to more worry-free moments.
D
Dillon · 写过 1 条评价 · 已认证 · 体验于 2025-11-17 ·
★★★★★
快速、无痛的服务，自始至终
回到家之前我们不需要做任何事情，医疗服务人员非常棒。我们在医院遇到了麻烦，但那是因为他们正在寻找某种“国家医疗识别”卡。但 Robin Assist 将一切整合在一起。当我回到家后，我得知他们甚至会安排我回家，但我是一名退休的助教，这就是我所做的。从第一位医生的“你必须去医院”到在机场接她和她的护士，卡罗尔受到了很好的照顾。多年来，我们“在保险上花了很多钱”，但这一次的经历可能比我们之前所有的保费都高。我们爱TI。
Travel Insured International 回复2026-06-04
It is incredibly reassuring to hear how our partner Robin Assist stepped in to provide such seamless care for Carol when you needed it most. Navigating a hospital crisis is highly stressful, and it is wonderful that their team was able to cut through the red tape for you.
Your background as a retired Travel Agent certainly came in handy for managing the journey back, but knowing they were ready to handle even that aspect speaks volumes about our coverage.
Experiences like this truly highlight why travel insurance; while it can feel like a wasted expense for years, the peace of mind and financial protection during a major medical emergency are invaluable. Thank you for sharing such a positive outcome about Carol's recovery and your experience!
c
customerTerry · 写过 1 条评价 · 已认证 · 体验于 2026-05-08 ·
★★★★★
意大利
我们报名了，我们的旅行顺利进行，所以我们从来没有理由担心使用我们的旅行保险。
Travel Insured International 回复2026-05-27
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
T
This Is Me Not You · 写过 2 条评价 · 已认证 · 体验于 2026-05-05 ·
Thank you for providing this feedback. I’m sorry to hear about the challenges you experienced with travel arrangements and the ongoing reimbursement process. We appreciate your patience as the expenses are being verified. Wishing you a speedy recovery.
Thank you for sharing your experience and for that valuable feedback. It is wonderful to hear that you had the peace of mind to enjoy your trip fully, knowing you were covered from start to finish. You hit on a crucial point: the best outcome is having it and not needing it, rather than needing it and not having it.
Thank you for your suggestion regarding the dense, legalistic language in insurance policies. We will share this with the team.
