Vatrer Power is a new energy company focused on the research, development, and manufacturing of LiFePO4 lithium batteries. The company provides energy storage solutions for global users across applications such as golf carts, RVs, off-grid solar systems, and outdoor power use.Vatrer aims to replace traditional lead-acid batteries with lithium solutions that offer improved safety, longer lifespan, and reduced maintenance. Its products are designed with built-in smart BMS, low-temp protection, and LCD display Bluetooth double monitoring features to support stable and reliable performance in real-world conditions.With a focus on practical energy solutions and sustainable technology, Vatrer Power continues to support the adoption of cleaner energy in both everyday use and mobile applications.
Reviewers overwhelmingly had a great experience with this company. People frequently mention that the lithium batteries provide exceptional power, remarkable performance increases, and a very straightforward installation process across different types of vehicles. Consumers also appreciate the professional support team, noting that assistance is extremely prompt, friendly, and effective when resolving technical questions or part replacements.
However, some customers also noted that reaching out for assistance can occasionally lead to frustrating experiences with unhelpful replies or communication barriers. Some reviewers were not happy with difficulties regarding product sizing, misleading measurements, and restrictive return policies when items did not fit into their vehicles properly.
I ordered 3- 12 volt 300 Ah life 4 lithium batteries
I ordered 3, 12 volt 300 Ah heated batteries to upgrade my system, directly from the Vatrer sight. the order shipped promptly and was delivered quickly. The batteries were well packaged and arrived in perfect condition with a 52% charge. After charging each battery to 100% individually, per instructions they were installed in my trailer. I installed the app which works well. I am very pleased with my decision and the service I received. I would recomend this battery to everyone who is considering a purchase.
I upgraded from my 1-year old (dead) lead acid batteries to Vatrer’s 48v 150Ah lithium battery. Significantly increased my cart’s power, speed, and range. Very pleased with the result. Product was very easy to install!
Shipping was delayed due to being out of stock (noticed after order). FedEx then lost package, resulting in package not arriving on time. When attempting to change address with FedEx, they informed that shipper would be required to change it. Customer service representative was clearly overseas and said there were be another 24 hours before being contacted by shipping department. Shipping department told me to contact FedEx to change the address.
Vatrer Power 回复2026-06-02
Thank you for your feedback. According to our shipping tracking information, your order is scheduled to arrive on June 4. Since the package has already been handed over to FedEx and is currently in transit, and you wish to intercept and return it due to time constraints, this action will incur a carrier service fee. Our customer service representative has already contacted you to discuss and resolve this matter. If you have any further questions, please feel free to contact us via email at [email protected].
Happy this far. I’m setting these batteries up in a 4s2p configuration to make a 30KW bank for my electric sailboat. The batteries came in perfect condition. Bluetooth connects quickly. The app works well and shows the slight variations in the cell voltage. Each battery is being charged to 100% before I wire them all together and test. My Waterworld electric motor needs a maximum of 200amps at 48v, I am running 15 feet of 2/0 cable for each bank. Hope if all keeps going in the right direction.
The battery and other items I ordered arrived timely and well packaged. Where the three stars came from was from support. I asked Technical support a question and received a response that didn't help and didn't answer the question. When I pointed that out I was told to take it to a professional.
Shipping was fairly quick, Unfortunately, there are some sticking points. A mix up caused me to buy 3 when I only wanted 2, Then you sent me 2 more without charging me. Now you're quibnling about an$80.00 return fee for the one accidentally ordered, when you have to come pick up the 2 free ones you sent anyway. How much wxtra will it really cost you to return 3 instead of 2.
Batteries arrived as scheduled and in great shape. Downloaded Blu tooth app and confirmed status of batteries, all looks good. Time will tell how they function and hold up to real world use.
Third party tracking The only thing that was a bit…
The only thing that was a bit frustrating had nothing to do with the product but with the third party tracking “Shop”. I donot need another app clogging my memory with UNs & PWs and PassKeys! Please stick with FedEx, UPS or USPS tracking!! Product was excellent out of the box with proper foam (not styrofoam ) packing.😁👍🏼
Great up grade from two group 31 12v/100Ah batteries in series.
So far this battery and charger have been top notch. Increased my time on the water trolling by three times at two mph. At 1 mph even more. Very clean installation. Shipping was quick.
Product quality is top par. The only downside is the lack of bus communication to the BMS. But if you do not care about that, this product is great. I ordered 4 batteries their 51.2 100ah lipo rack mount (for a total of aprox. 20kwh). All 4 batteries arrived with 53% charge. The packaging was really beefy - Two stout cardboard boxes, with reinforced corners on the inside, enclosing a hard foam package, made to fit the battery. Not a scratch on any of them.
The front panel lcd is intuitive and just works off the bat.
I don't know what else to say - My prior reservations about ordering for a not insignificant amount of money from a, for me, unknown company are now gone. At least when it comes to vatrer.
Almost forgot: The shipping was done internally in the European union. It shipped from somewhere in the southern parts of Germany and arrived here in Denmark after 8 days. They write 5-7 business days, but the shipping company misplaced it during transit, which is quite out of vatrer's control.
All'n'all I am one happy camper.
Ho acquistato una batteria LFP da 48 Volts (51.2 per la precisione) con una capacità di 5120 Wattora da Vatrer, un'azienda con sede a Shenzhen (Repubblica Popolare Cinese) ma con un punto di distribuzione in Germania.
Il servizio clienti è eccellente. Risposte puntuali entro le 24 ore.
La spedizione non è stata veloce, poiché il loro corriere (Raben Group) non consegna direttamente in Sicilia ma si affida a un altro spedizioniere. Ad ogni modo la spedizione è stata tracciabile.
La batteria è arrivata perfettamente imballata e funzionante. Disgraziatamente a causa di un errore di connessione, dovuto all' emozione e alla stanchezza, ho danneggiato irrimediabile il BMS e l'utilissimo monitor della batteria. Ero disperato e temevo che avrei dovuto buttare via la batteria o mettermi alla ricerca di un' azienda in grado di ripararla.
Vatrer mi è venuta incontro, dandomi la possibilità di sostituire la batteria, pagando esclusivamente le spese di spedizione, previa restituzione della batteria danneggiata.
Dopo un mese ho ricevuto la batteria nuova, perfettamente funzionante, che questa volta ho collegato correttamente al regolatore di carica.
A 2 settimane di distanza la batteria funziona correttamente. La uso come batteria di espansione di una Power station di una nota marca. Pertanto la scarica è costante a 15 Ah.
Trovo molto utile il display incorporato con molte funzioni e il monitoraggio attraverso l'app dedicata via Bluetooth. Unico neo non è disponibile un modulo Wifi.
I purchased a 48-volt (51.2 to be precise) LFP battery with a capacity of 5120 watt-hours from Vatrer, a company based in Shenzhen, People's Republic of China, but with a distribution point in Germany.
The customer service is excellent. Prompt responses within 24 hours.
Shipping wasn't fast, as their courier (Raben Group) doesn't deliver directly to Sicily but relies on another carrier. However, the shipment was trackable.
The battery arrived perfectly packaged and in working order. Unfortunately, due to a connection error, caused by excitement and fatigue, I irreparably damaged the BMS and the very useful battery monitor. I was desperate and feared I'd have to throw the battery away or look for a company capable of repairing it.
Vatrer accommodated me, offering me the option of replacing the battery, paying only the shipping costs, upon returning the damaged battery.
After a month, I received the new battery, which worked perfectly, and this time I connected it correctly to the charge controller.
Two weeks later, the battery is working properly. I use it as a backup battery for a well-known brand of power station. Therefore, the discharge rate is consistently at 15 Ah.
I find the built-in display with many functions and monitoring via the dedicated Bluetooth app very useful. The only drawback is the lack of a Wi-Fi module.
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