Thank you for bringing this to our attention. We are truly sorry to hear that your order arrived leaking and that one of the bottles was partially empty. That is certainly not the experience we want for our customers.
We appreciate you letting us know, and we’re glad to hear you like the scent. Please rest assured that our customer service team will review your case and work to resolve this for you as quickly as possible.
If you have not already done so, please feel free to send clear photos of the damaged packaging and bottle to help us expedite the process.
Thank you for your patience — we truly value your business and will make this right
We’re so happy to hear that your order arrived on time and was carefully packaged. We take great pride in offering a wide variety of diffuser oil fragrances, so it’s wonderful to know you find them true to their descriptions.
Your feedback truly means a lot to us. We appreciate your support and look forward to serving you again soon!
We’re thrilled to hear that Speakeasy is your new favorite — it’s such a rich and captivating scent! We love knowing that it performed beautifully in your candle as well.
Your feedback truly means a lot to us. Thank you for your support, and we can’t wait for you to try even more of our fragrances!
J
Jessica · 写过 1 条评价 · 已认证 · 体验于 2026-01-18 ·
★★★★★
包装
包装、运输和产品总是超出我的预期!喜欢这家公司!
VINEVIDA 回复2026-02-16
We’re absolutely thrilled to hear that our packaging, shipping, and products continue to meet and exceed your expectations. That’s exactly the experience we strive to deliver every time.
Your support truly means the world to us. We’re so grateful to have you as part of our community — thank you for loving our company as much as we love serving you!
H
Harold Booker · 写过 2 条评价 · 已认证 · 体验于 2026-01-18 ·
★★★★★
出色的客户服务和处理...
优质的客户服务和处理时间。
VINEVIDA 回复2026-02-16
We’re thrilled to hear that you were happy with our customer service and processing time. Providing a smooth and efficient experience for our customers is always our goal.
We truly appreciate your support and look forward to serving you again soon!
We’re sorry to hear that your device did not include a gasket and that the fragrance is not diffusing as expected. That would certainly affect performance, and we understand how disappointing that can be.
We will review your email regarding the missing gasket and respond as quickly as possible. In the meantime, if you have not already done so, please send clear photos of the device and the packaging so we can better assess the situation and move forward with a solution.
We appreciate your patience and the opportunity to make this right for you.
J
James Riley · 写过 7 条评价 · 已认证 · 体验于 2026-01-30 ·
★★★★★
这些油闻起来很香,到达时……
这些油闻起来很香,而且很快就能到达。
VINEVIDA 回复2026-02-13
We’re thrilled to hear that you’re enjoying the oils and that they arrived quickly. Providing high-quality fragrances with fast shipping is always our goal, so your feedback truly means a lot to us.
J
Jessica · 写过 1 条评价 · 已认证 · 体验于 2026-01-30 ·
★★★★★
喜欢每一种香味
喜欢迄今为止我购买的每一款香水
VINEVIDA 回复2026-02-16
We’re absolutely thrilled to hear that you’ve loved every scent you’ve purchased so far. That truly means the world to us!
We can’t wait for you to discover even more favorites. Thank you for your continued support — we appreciate you so much!
We’re thrilled to hear that you’re enjoying the quality of our essential oils and that they arrived quickly and well packaged. Providing high-quality products and excellent service is always our top priority.
We’re especially happy to know that our customer service team was able to resolve the issue quickly and kindly for you — that truly means a lot to us.
We sincerely appreciate your support and look forward to serving you again soon!
We’re so happy to hear that you’re enjoying the 10ml samples and that the fragrances worked beautifully for your body-care creations. It means so much to us that you chose to try both our inspired-by and novelty scents — and we’re thrilled that you’re loving them!
N
Nancy · 写过 5 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
价格和质量都很棒
价格和质量都很棒! 我唯一真正遇到的问题是塑料“倒油器”,它一次会释放出很多滴油。
VINEVIDA 回复2026-02-11
Thank you so much for your feedback! We’re glad to hear you’re happy with the price and quality of our products.
We also appreciate you sharing your experience with the plastic pourer. Your feedback is valuable, and we’ll be sure to pass it along to our team for review. In the meantime, if you’d like recommendations for easier dispensing, please feel free to reach out—we’re happy to help.
Thank you for your wonderful feedback! We’re so glad to hear the scents are keeping your home smelling great and that your orders are arriving on time. We truly appreciate your support and look forward to your next order!
Thank you so much for your kind words! We’re delighted to hear you’re happy with both our products and our service. We truly appreciate your support and look forward to serving you again soon!
G
Greg Tordoff · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
交货快捷
交货快,产品好,价格公道。
VINEVIDA 回复2026-02-11
Thank you so much for your feedback! We’re glad to hear you were happy with the fast delivery, product quality, and pricing. We truly appreciate your support and look forward to serving you again!
w
william miller · 写过 1 条评价 · 已认证 · 体验于 2026-01-26 ·
★★★★★
优质的产品和超快的运输......
与竞争对手不同的是,优质的产品和超快的运输
VINEVIDA 回复2026-02-10
Thank you so much for the great feedback! We’re thrilled to hear you loved the product and appreciated the fast shipping. We truly appreciate your support and are happy to stand out from the competition. Looking forward to serving you again!
K
KATHY Munson · 写过 2 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
爱爱这款香水!
VINEVIDA 回复2026-02-10
Thank you so much! We’re thrilled to hear you love the fragrance. We truly appreciate your support and look forward to serving you again!
Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of our products.
We understand that pricing is an important factor, and we strive to offer competitive rates while maintaining high standards in sourcing and production. We truly appreciate your support and hope to continue serving you in the future.
Thank you for your feedback! We’re glad to hear everything went as planned and that the process met your expectations. We truly appreciate your support and look forward to serving you again.
L
Lisa · 写过 2 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
我喜欢精油
我喜欢精油。 他们太棒了!
VINEVIDA 回复2026-02-11
Thank you so much! We’re thrilled to hear you love the essential oils. Your support means so much to us, and we look forward to serving you again soon!
S
Sherri H. · 写过 4 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
每一次购买都是神圣的……
每次购买在各个方面都是神圣的!拆开香水的魔力真是太有趣了✨
VINEVIDA 回复2026-02-11
Wow—thank you so much! We absolutely love hearing that every purchase felt divine and that you enjoy the unboxing experience. There’s truly something magical about fragrance, and we’re so happy to be part of that moment for you.