VINEVIDA

Good scent good design

Good scent good design, but the product stops working after 7 months. While the manufacturer warranty only has 6 months. So no replacement no solution but to purchase another one.

Great quality scents

Great quality scents. My favorite for my soaps

Purchased a V1 Skyline and Studio Plug…

Purchased a V1 Skyline and Studio Plug in Diffusers, I was using other undisclosed kind of cold air diffusers and loved how they diffuse. I decided to purchase both types from Vinevida along with diffuser oils, a few bottles I must add. Within two days of the V1 Skyline, I asked myself what the heck did I invest in? Discovered nothing but problems since I received it. Followed steps to a science, the devise did not diffuse no scent, scent was very faint and barely anything coming out, only thing you get is the loud noise actually both diffusers is a loud annoying noise. I switched to another oil I purchased to see if it made a difference? Sure did not. Seems there diffuser oils has become pure crap. 1,000ft coverage diffused zip. I had to reach out to customer service and requested to return, received a return label to send back stating there engineer will inspect to see what the problem is and will get back to me with their findings and what’s next. Really? After reading reviews from many customers seems it’s the same complaints against Vinevida. I believe if your a first time customer, they’ll supply you with full strength scents to draw you in to keep buying, pay attention because those same scents will get weaker and weaker, I picked up on that after a while. Never supporting this company again.

Heavenly Scents that dont break the…

Heavenly Scents that dont break the bank. I really enjoy the gentle Hotel like scents throughout the day while i'm working.

Products are always A-1

Disappointing Product Quality and Customer Service

I purchased VineVida's Eucalyptus and Spearmint Cold Air Diffuser Oil because of the company's claims regarding product quality and "exceptional customer service and after-sales support." The product arrived on time, and the price was competitive compared to similar products on the market. When I first opened the bottle, the scent smelled as expected—fresh eucalyptus and spearmint. However, once the oil was placed in the diffuser and exposed to air, the fragrance changed dramatically into a strong chemical odor. The smell was so unpleasant that multiple people in our household developed headaches while it was being used. Assuming this may have been a defective batch, I contacted customer service to ask about either returning the product for a refund or exchanging it for a different scent. I felt this was a reasonable request given the circumstances. While I received a prompt response, I was essentially told that no options were available and that I should have purchased a smaller quantity first to test whether I liked the scent. I was disappointed by this response, especially considering VineVida's marketing emphasis on customer satisfaction and after-sales support. In my experience, those commitments did not extend to resolving a legitimate product concern. Based on both the product quality issue and the lack of a customer-focused resolution, I cannot recommend this company.

Just bought 2 new cold air diffusers

Just bought 2 new cold air diffusers. Maybe the product is just not meant for this application but every scent I have tried has a weird dirty smell to it.

Choking carrier oil, borderline offensive.

I ordered 4 diffuser 120ml oils. I usually use ecoscent UK or Magic Scent US in commercial cold air diffusion machines. I am beyond disappointed with all 4 oils. All I can smell throughout the house is some base chemical or carrier with a faint whiff of fragrance. I thought it may just be the one so cycled through 4 oils on 3 different commercial machines and the same result no matter the Intensity or frequency settings. Obviously with the items opened there's zero chance of return so all I can do at this point is warn other consumers looking to diversify their oil supplier

Good purchase

Good purchase. I'd appreciate a discount for as much as Ive promoted your products

Love the products

All the products I have bought from Vinevida have been extraordinary.

VineVida Fragrance Oils Review - Lower Price, Lower Performance

After using Aroma360 scenting systems in my home for over 10 years, I decided to try VineVida because the pricing appeared significantly better. Over the past few years, I've purchased several VineVida oils, including a 1-gallon container of their "My Way" fragrance (their version of the popular hotel scent). Unfortunately, my experience suggests that the lower purchase price may come at the expense of performance. With Aroma360 oils, my diffuser settings rarely needed to exceed 30% to achieve a strong, noticeable scent throughout my home. After switching to VineVida's My Way fragrance, I found myself increasing my machine settings to 45%, then 50%, and now approximately 65% just to achieve a comparable level of fragrance. The oil is atomizing correctly, the HVAC system and tubing have been cleaned and verified, and the scent is detectable directly from the bottle. The issue appears to be diffusion performance rather than equipment failure. What was most disappointing was the customer service response. Rather than addressing the core question about relative strength or concentration, VineVida stated that they could not compare their products to Aroma360 because they do not have access to Aroma360's proprietary formulations. While technically true, this response felt disingenuous given that many VineVida fragrance descriptions specifically reference and market themselves as alternatives to well-known Aroma360 scents. You cannot simultaneously market a fragrance as an Aroma360-inspired equivalent while claiming no meaningful basis for comparison. To be clear, I wasn't seeking a refund or replacement. I spent roughly $500 on the oil and simply wanted to understand whether the weaker performance I was experiencing was expected. Instead, the conversation shifted to the age of the product and return policies, despite the fact that I never requested either. The bottom line is simple: if I must run my diffuser at double the output level to achieve the same scent coverage, the apparent savings disappear because I'm consuming fragrance at a much faster rate. In my case, the lower upfront price did not translate into lower operating costs. Based on my experience, VineVida may be a suitable option if initial purchase price is your primary concern. However, if you're comparing it directly to Aroma360 and expecting similar scent throw, concentration, or performance, you may find yourself using significantly more product to achieve the same results.

Perfect scents

Very good customer service, very good product. Recommended thank you

The price is great for the amount you…

The price is great for the amount you get but... the smell is not so great on any of the ones I have chosen. I have decided to stick with another brand even with the larger price tag. Not everyone has the same taste in scents so don't let me discourage you. I have still made several in-person sales on the candles that I have made with vinevida scents.

Quick delivery great products!

Scents are great if not a little pricey

love there products

love there products. Wish they had small samples to try out.

Everything smells AMAZING

Misleading Company, Bad Customer Service

We were looking for a company we could trust for truly all-natural fragrances, but our experience with Vinevida was incredibly disappointing. Their marketing felt deceptive and misleading, especially regarding the quality and authenticity of their products. To make matters worse, customer support was unhelpful, impersonal, and showed little interest in resolving our concerns. After spending over $300 on what ended up being our first and last order, we were left feeling completely let down. For a company that markets itself around quality and trust, the experience felt more like a waste of money than a premium purchase. Unfortunately, we won’t be ordering from Vinevida again.

No Complaints

Ive purchased from this brand twice now- their packaging is always very stable and well-done, I've never had a leak. I've ordered both fragrance oils for candles and soaps, and grapeseed oil. I've bought multiple different sized, too. They are always great, smell delicious, and are priced very competitively. Mojave Ghost & Mermaid Tears have been my favorite so far, I've bought over ten 10mls.

Great

Great, high quality product that isnt overcharged with hype. The scents speak for themselves. We use the oils in a scent machine for our dining room and the customers love it.