Thank you so much for your kind words! We’re thrilled to hear you enjoy visiting our showroom and being able to experience the fragrances in person. It means a lot to us to support our local community, and we’re grateful for your continued support. Thank you for choosing VineVida—we look forward to welcoming you back again soon.
N
NESTOR PEREZ · 写过 1 条评价 · 已认证 · 体验于 2026-01-02 ·
★★★★★
IVE 经历过一次很棒的经历……
IVE 经历了一次很棒的经历,非常高兴
VINEVIDA 回复2026-02-02
Thank you for your feedback! We’re glad to hear you had a great experience and are very pleased. We truly appreciate your support and look forward to serving you again.
Thank you for sharing your experience. We’re glad our customer service team, and Jeff Javier in particular, was able to assist you promptly and help resolve the issue. It’s wonderful to hear that you received your products and are enjoying them. We truly appreciate your support.
C
Clara Pannell · 写过 5 条评价 · 已认证 · 体验于 2026-01-02 ·
★★★★★
很棒的产品!!!
VINEVIDA 回复2026-02-02
Thank you for your great feedback! We’re thrilled to hear you think the product is awesome and truly appreciate your support.
Thank you for sharing your feedback. We sincerely apologize that your order took longer than expected to arrive and that your experience with customer service did not meet your expectations.
We strive to provide timely fulfillment and helpful support, and we regret that we fell short in this instance. Your feedback is important to us and has been shared internally so we can continue to improve both our shipping processes and customer service experience. We appreciate you bringing this to our attention and thank you for giving us the opportunity to improve.
Thank you for your wonderful feedback! We’re thrilled to hear that our fragrances are a hit in your candles and room sprays, and that your customers are impressed with their lasting power. It means a lot to know our products are helping you create such memorable experiences. We truly appreciate your support!
D
DARRELL · 写过 2 条评价 · 已认证 · 体验于 2026-01-15 ·
★★★★★
请勿发布订单,订单将在 3 点后发出...
不要邮寄订单,订单会在 3 天后发出,即使在打电话询问滞留情况后,仍需要整整一周的时间才能发货
VINEVIDA 回复2026-01-29
Thank you for your feedback. We sincerely apologize for the delay and understand how frustrating it can be when orders take longer than expected. While we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volume or operational constraints. We appreciate you bringing this to our attention, and we are continuously working to improve our fulfillment process to provide a smoother experience in the future. Thank you for your patience and support.
J
Jennifer Kelly · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·
Thank you for taking the time to share your feedback. We appreciate your continued support and are pleased to hear that you enjoy our products.
We understand your concerns regarding delivery timelines. While shipping labels are generated at the time an order is placed, orders require processing and fulfillment before being released to the carrier. Processing times may vary based on order volume and operational demand. That said, we take all feedback seriously and are continually working to improve our fulfillment efficiency and overall customer experience. We appreciate your patience and thank you for bringing this to our attention.
S
Sandra Medley · 写过 1 条评价 · 已认证 · 体验于 2025-12-30 ·
★★★★★
喜欢气味
VINEVIDA 回复2026-01-29
Thank you for your feedback! We’re glad to hear you love the scents and truly appreciate your support.
D
DL · 写过 1 条评价 · 已认证 · 体验于 2026-01-15 ·
★★★★★
很棒的产品!
很棒的产品!我们将下更多订单
VINEVIDA 回复2026-01-29
Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying our products and truly appreciate your support. We look forward to your future orders.
Thank you for your feedback. We’re sorry to hear that the VineVida version of the Christian Dior Poison-inspired fragrance did not meet your expectations. We understand how much you valued the original scent.
Regarding your request for an RMA, we apologize for any confusion. As per our policy, we are unable to issue an RMA for opened fragrance oils, as these are considered final sale. We understand this can be disappointing and truly appreciate your understanding. We always strive to provide high-quality fragrance oils, and your feedback is valuable for helping us improve our future blends. If you would like, we’d be happy to suggest an alternative fragrance that might be closer to what you’re looking for.
Thank you again for taking the time to share your experience.
c
customer · 写过 3 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
气味是惊人的
这些气味是惊人的。他们确实能做出精彩的骗局。
VINEVIDA 回复2026-01-28
Thank you so much! We’re thrilled to hear you’re loving the scents and that our inspired fragrances hit the mark. Your support truly means a lot to us!
C
CWTerry · 写过 2 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
瓶子没有我那么满……
瓶子没有我想象的那么满。瓶子里的油停在标签的顶部。在我看来,它至少应该触及瓶颈的曲线。
VINEVIDA 回复2026-01-28
Thank you for your feedback. We’re sorry to hear that the bottle did not appear as full as you expected. Our fragrance oils are filled according to industry standards and measured to the volume indicated on the bottle. We understand how this can be disappointing and truly appreciate you taking the time to share your observations. Your feedback helps us continually evaluate our packaging and presentation to ensure the best experience for our customers.
If there’s anything else we can assist you with or if you have additional questions, please don’t hesitate to reach out.
Thank you for such a great review! We’re honored to be your one-stop shop and to provide products you can rely on for consistency and safety. It means a lot to hear that our fragrances perform well for your soaps without issues like seizing. We truly appreciate your trust and support and look forward to continuing to serve your business.
Thank you so much for your wonderful review! We truly appreciate your patience and are thrilled to hear that once it arrived, the fragrance exceeded your expectations. It’s great to know you’re achieving the scent throw you want without needing to use as much oil, and that your home smells amazing. We’re so happy to have you as a satisfied customer and truly appreciate your support!
P
PG · 写过 1 条评价 · 已认证 · 体验于 2025-12-30 ·
★★★★★
爱它 …
汤姆·福特让我的房子闻起来很香,我还订购了蓝色香奈儿,它很受欢迎,也只是希望该公司有更多的销量
VINEVIDA 回复2026-01-27
Thank you so much for your review! We’re thrilled to hear the Tom Ford fragrance has your home smelling amazing and that the Blue Chanel was a hit as well. We truly appreciate your feedback on promotions and will be sure to share it with our team. Thank you for your support!
K
Kim Nelson · 写过 1 条评价 · 已认证 · 体验于 2025-12-30 ·
★★★★★
易于订购和快速运输。
易于订购和快速运输。
价格实惠。
VINEVIDA 回复2026-01-28
Thank you for your feedback! We’re glad to hear ordering was easy, shipping was fast, and the pricing worked well for you. We truly appreciate your support!
Thank you so much for your review! We’re thrilled to hear that the #1007 Westin-inspired fragrance is making your mornings wonderful and that you’re enjoying the convenience of setting it to run on a schedule. We truly appreciate your support and are so glad you love the scent!