Founded in 2018, WEEX is a fast-growing crypto exchange committed to secure, high-liquidity trading. Serving millions of users across 130+ countries, WEEX offers deep liquidity for futures trading, up to 400x leverage on altcoins, over 1500 futures trading pairs.With a 1,000 BTC Proof of Reserves fund, WEEX prioritizes security and transparency, ensuring user assets are fully protected. Its innovative copy trading feature allows users to follow top traders effortlessly, making it a go-to platform for beginners and professionals.WEEX’s user base has surged to 6.2M, reflecting growing trust in the platform. With deep liquidity, robust security, and user-focused innovations, WEEX is shaping the future of crypto trading worldwide.
以上内容由商家自行提供，未经平台核实。WEEX（www.weex.com）在 OK.one 的综合评分为 1.3 分（满分 5 分），基于本站收录的 222 条用户评价，属于金钱与保险分类，口碑较差。90% 的评价为 1 星，差评比例偏高；商家回复了 29% 的差评；近 12 个月新增 69 条。数据最后更新于 2026-10-24。
They refused me a chance to get my money withdrawn. Had to seek help from the company on my display picture. You should seek help from them, if you need help. Thank me later.
Please be cautious of any third-party or individual claiming they can recover your funds. Our platform does not work with outside agencies. The only safe way to resolve account or fund issues is by contacting our official support at [email protected].
I submitted all kyc documents ...video call proof everything on last Friday and today is Tuesday but still it is showing "operation restricted" on withdrawals...what is the issue ..do you want to cheat people like this ....why you are not letting us withdraw our funds....👿👿👿👿👿👿
We understand your concern regarding the withdrawal restriction. KYC verification may take additional review time depending on compliance checks. Please contact our support team via the email : [email protected] with your details so we can verify your account status and help restore your withdrawal access as soon as possible.
Innovative exchange, huge number of pairs, great liquidity, and unbeatable for futures. A very good platform.
Onboarded to this terrible platform after seeing ads for their futures trading. I was able to make a small profit of $200 on my initial deposit but they locked down my account after completing KYC and removed my winning trades. Do not trust this website. They will ask you to do KYC again which is far more strict than what is required by any government agency's AML requirements.
We’re sorry for the trouble you’ve experienced after completing KYC. Please understand that account reviews may occur as part of enhanced verification procedures required by our compliance standards. Your feedback has been shared with our compliance team for review. Kindly reach out to our support team through the WEEX app with your UID so we can assist in checking your case in detail.
I want to update my review about WEEX. This exchange blocked my account after I completed KYC and then removed 606 USDT from my balance. They keep saying “abnormal trading”, but they do not show any proof or any real explanation. They only send the same template messages again and again. I traded only with my own money. I had no bonuses, no promo rewards, nothing. I deposited 167 USDT, traded normally, and grew it to about 773 USDT. After their “risk control”, they took 606 USDT and left me only 167. I asked them many times to show any evidence of “abnormal trading”, but they refuse. They say they “cannot disclose details”. This looks like an excuse to not pay profit. Right now this exchange looks unsafe. People should be careful. I am still waiting for real answers from WEEX.
We’re sorry for the trouble you’ve experienced after completing KYC. Please understand that account reviews may occur as part of enhanced verification procedures required by our compliance standards. Your feedback has been shared with our compliance team for review. Kindly reach out to our support team through the WEEX app with your UID so we can assist in checking your case in detail.
Weex user id : 5214430463. This website operates as crypto exchange, however its fraudulent and a scam, they pay multiple influencers on social media and YouTube to lure people into their platform, once funds are deposited, they will freeze users account and demand personal information. I have stored all the email they send me try to extort my personal information. I started warning people on every single YouTube video promoting their fraudulent website , as a result, they offered to refund my money in exchange for me to stop my social media campaign, basically buying my silence to reduce their risk. A quick check on trust pilot will show you the large amount of victims ( growing by the day). This side this to be brought down to protect the public. I am trying to unite all scammed users to also report their case. This is a serious criminal enterprise that needs to be stopped. I am creating a list of every YouTube video promoting them and will report them as well. I have all the emails received from them, including the ones where I am offered to remove the negative social medial post in exchange for refunding back my funds, and profits, together with the those where they were extorting my personal information :Dear user, You need to go through your CDD (due diligence) and KYC process requirements: 1. KYC real-name authentication: 1.1 KYC review of your platform • Provide photos of the front and back of your ID card, with clear, unobstructed corners and no reflection. 1.2 KYC + hand-held photo • Provide a photo of holding your ID card, holding the ID card with both hands without covering your face and ID information, and showing your elbows in the photo. 1.3 KYC video authentication • Provide video authentication, no need to hold the ID card in the video, and can explain in Chinese and English, and ensure that your face is not blocked. 2. CDD Due Diligence: 2.1 Proof of Address Documents • Provide a scan or photo of any of the following proof of address documents: • Lease contract, hotel invoice, property certificate (used to prove the association between KYC identity and address) • Utility bill or heating bill (used to verify that the address is where the real-name user lives) 2.2 Transaction device and IP region verification • If the device and IP location do not match the residential address, the user needs to provide all device information for operating transactions and take screenshots of each device information. 2.3 Location photo verification • Take a photo at the entrance of the residential community or in front of the street house number, and provide photos of the inside and outside of the door (including the house number) to verify the authenticity of the location in the KYC video. 2.4 Proof of Funds - Anti-Money Laundering (AML) Investigation • Provide the following documents proving the source of funds: • On-chain deposit and withdrawal records • Fiat currency purchase and sale records • If you use a third-party platform or bank card, please provide proof of funds flow in the past month **Supplementary Note:** The above content meets the requirements of AML compliance standards. Please send back all the above documents and information to further ensure the compliance of the account and lift account restrictions. If you have any questions or need help, please contact us in time. It's important to report this scam to their webhoster so they can be taken offline.
I have been trying for weeks to access the support team concerning my account. I tried to transfer my funds to Coinbase account. They froze my account and aren't allowing me to transfer anything. This has to be a scam. I've read so many bad reviews, that I beginning to wonder whether or not I will ever be able to recover my funds. The support team sucks, and I haven't been able to get a hold of anyone.
STAY AWAY FROM THIS CANCEROUS LEECHES, AWAY!!! if you dont believe the ppl warning you here, come back once you deposit money, make profits and get your account frozen for made up excuses, then they will shamelessly ask for more personal information from you, than any court, bank or police will ever ask you for in your entire existence ... only for them to sell your personal information. you have been WARNED. I have investigated this lot, and everything about them is FAKE, their address, licenses ...everything.
We understand your concern and regret that you had a negative impression. Please rest assured that WEEX operates under strict compliance and data privacy standards — your personal information is never sold or shared with third parties. If you believe there’s been a mistake or misunderstanding, contact our official support via the WEEX app or [email protected], and we’ll review your case carefully.
They reset my all money 1300$ do not trade or invest in this company at all if you make any profits they will reset your money after making profit they send me notice that i get black card warning and they simply removed all money hard earn profits
We’re sorry for the inconvenience you’ve experienced. Account restrictions such as Black Card warnings are triggered by our risk-control system for security reasons, but we understand your concern and are ready to review your case. Please contact our support team through the email [email protected] so we can recheck your account and assist further.
I received a couple of bonuses. The first one was a coupon, which was a bit tricky to use, but overall the bonus experience was great no complaints since it’s basically free money. Also, big thanks to the support team for their quick and helpful response
Disgusting customer support was supposed rewards fof putting money in my accounts then for trading etc. They didn't pay me any ( also many in our group had the same experience). Sent emails and set ip over 10 queries which they ignored every one . They are a scam exchange
Dear Darren, We’re sorry to hear about your experience with rewards and support. Please note that all bonuses are subject to verification under our risk-control system. Kindly reach out again via live chat or email [email protected] with your details, and we’ll ensure your case is reviewed carefully by our team.
I deposited money into my WEEX account, and everything was fine until I tried to withdraw. Suddenly, my account was frozen without any reason. They asked for unnecessary documents and even after submitting everything (ID front & back, video, location, etc.), they never unlocked my account. I had $110 in my account, but they took it and only showed $46 remaining — this is pure fraud. Their support team gives copy-paste replies and never solves the issue. Please be careful! WEEX is a scam platform — they steal users’ money by freezing accounts and pretending it’s risk control. I will be filing a complaint against them and reporting their domain for fraud.
Dear Alex Holfan, We’re truly sorry to hear about your experience. Please note that all account restrictions are reviewed under our risk-control policies to ensure security and compliance. Kindly contact our support team via live chat or email [email protected] so we can review your case in detail and assist further."
Dont trust this company. Biggest bunch of con artists and bullshitters. Say one thing do another.
Dear Ricardo Martins, We’re truly sorry to hear about your experience and understand your frustration. Please know that we take such feedback seriously. Kindly contact our support team via live chat on the WEEX app or our website so we can review what happened and provide you with a clear explanation and resolution.
The platform extorts funds from newly registered users, but does not give out promised airdrops. The WEEX risk control system marked my account as not eligible? I'm just a normal user, I've completed the KYC process, and I haven't committed any violations or broken any rules. I'm newly registered and haven't had an account on WEEX before. When I contacted customer support, they refused to explain, citing internal policy. So, it's impossible to figure out what I did wrong ( nothing by the way).
Dear Ilnuro Shams, We’re sorry to hear about your experience and understand your concern regarding the airdrop eligibility review. Please note that all rewards are verified through our risk-control system to ensure fairness for all users. Kindly contact our support team via live chat or email [email protected] so we can recheck your case in detail.
WEEX is a complete Scam exchange, DO NOT go anywhere near this exchange. They will drive you crazy to get out of paying any bonus. Customer service is possibly the worst I have ever come across. With all the other exchanges out there these days, just DON'T! WEEX is by far the worst! Tried contacting them AGAIN after the reply below... did not even get a reply. 6 weeks, every excuse under the sun. over 50 emails back & forth telling me everything from "its on the way" "its already been sent" "we are looking into it" blah blah... & in the end.. ghosted. They will not even reply... say no more..
We’re sorry to hear about your experience. Please know that we take such feedback seriously and continuously work to improve our service quality. Kindly reach out to our support team via the WEEX app so we can review your case and provide further clarification.
Stay away. This is a scam exchange. I signed up with a referal code from Ivan on Tech for a bonus. They did not give me that bonus because their "automatic risk detection system" said that I opened multiple accounts. But this is a false information. I talked to an agent at WEEX but he said that he could not do anything about it. Their "automatic risk detection system" is the law. They have good bonuses and advertise with them. Be aware: you will not get this bonus. They can always rely on their mysterious "automatic risk detection system" to filter you out. This is just SCAM. Reply to Reply: I already talked to your support two times. I will stick to my review. Your Exchange is just SCAM !
Dear Rainer Jaeck, we’re sorry to hear about your experience and understand your frustration regarding the bonus eligibility review. Please note that all rewards are subject to our risk-control verification to ensure fairness. Kindly email [email protected] with your account details so we can recheck your case and provide clarification.
I had a very negative experience with WEEX’s copy trading feature. The platform’s performance data for traders is misleading — it shows “perfect” win rates without disclosing real risk factors like drawdown or capital exposure. This lack of transparency influenced my decision to invest. I copy a trader with 107 wins 0 losses, and I lost all my money in a day, and for my surprise the trader still shown imaculate win record.. After explaining my case in detail, WEEX acknowledged the issue and offered me a 2000 USDT futures bonus as compensation. I accepted the offer, but after nearly a month of silence and unanswered messages, they went back on their word and refused to honor it. This kind of behavior is unacceptable someone that claims to be a high quality exchange. It shows poor communication, lack of accountability, and no respect for users’ time. I’ve completely lost trust in WEEX and will no longer use or recommend it. EDIT I reached out to WEEX as they asked me to, but honestly, it was exactly what I expected — empty promises and no real action. They keep sending generic, copy-paste replies that completely ignore what I actually said, and after a while, they just stopped replying altogether. It’s been three weeks without any update or accountability for what they promised earlier. This whole experience shows a lack of respect and professionalism toward their users. If you care about serious and trustworthy service, don’t waste your time with WEEX.
Dear João Pereira, we sincerely regret to hear about your negative experience and understand your frustration. Please know that we take such matters very seriously. Kindly send your detailed feedback and account information to [email protected] so our team can thoroughly investigate your case and follow up directly.
We’re sorry to hear about your experience and truly understand your frustration. Please reach out to our support team via live chat on the WEEX app or our website with the details of your concern. We’ll review it carefully and do our best to improve your experience.
Weex only cares about your money, they dont care about you as a customer. If you think about every using this exchange NEVER do this. Their website has so many crucial issues. I got liquidated in the cross margin mode due to an error where i could not set a stop loss. I reached out to the support and they just closed the support chat. After that i reached out to an influencer who advertised this exchanged. He spoke to the weex team and they sent a google forms. I filled out the google forms, explained my issue and even sent them a evidence video how this crucial issue happened. They just denied it. No refund. No apology. Not even a thank you that I made them draw attention to this bug.
We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to our support team via live chat on our website or through the WEEX app with details of your trading issue. Our team will review your case carefully and do our best to assist you. Thank you for bringing this to our attention.
I had position open with 10x leverage, made 15% profit and closed the position, I ended up with only half the margin I used and literally lost half of my money, contacted customer support and they said I got liquidated like what? They literally stole my money and after submitting proof, they closed the customer support hahaha Such a joke, rip my money, never touch this site!
Dear Para, We sincerely apologize for the inconvenience you’ve experienced. Please reach out to us via live chat on our website or through the WEEX app regarding the transaction issue you mentioned. Our support team will review your case carefully and work to resolve it as quickly as possible. Thank you for giving us the opportunity to assist you.
共 222 条符合条件的评价
