Founded in 2018, WEEX is a fast-growing crypto exchange committed to secure, high-liquidity trading. Serving millions of users across 130+ countries, WEEX offers deep liquidity for futures trading, up to 400x leverage on altcoins, over 1500 futures trading pairs.With a 1,000 BTC Proof of Reserves fund, WEEX prioritizes security and transparency, ensuring user assets are fully protected. Its innovative copy trading feature allows users to follow top traders effortlessly, making it a go-to platform for beginners and professionals.WEEX’s user base has surged to 6.2M, reflecting growing trust in the platform. With deep liquidity, robust security, and user-focused innovations, WEEX is shaping the future of crypto trading worldwide.
Weex Crypto exchange is scamming people by freezing their accounts and running away with their hard-earned money without providing any reasons. They demand unlawful documents, blackmail users under the guise of money laundering claims, and pretend to serve the public. Avoid using this exchange, as many people are already suffering because of it.
WEEX 回复2025-08-18
Dear Khalid Bin Saeed, we’re sorry to hear about your experience. Please contact us via the WEEX app or live chat on our website with the transaction date, screenshots of the asset transfer request, and your communication with support. We will investigate immediately and assist you.
Dishonest, manipulative, sleezy, and full of broken promises! Luring traders with lucrative rewards and bonuses but fail to fulfil their obligations. Their dishonest practices should be reported to higher authorities! Stay away from them. Every single tiny step is fully designed to damage you!
WEEX 回复2025-08-18
Dear Todor Djordjevic, we take your feedback very seriously. Please contact us via the WEEX app or live chat on our website with detailed information and screenshots regarding the account freezes and liquidations. We will review your case immediately to ensure it is handled fairly.
Terrible customer service takes at least 20 mins to talk to someone and there is always a wierd issue, when you set a Stop-loss you better set more than one because order NEVER gets fully filled so you cannot rely on the platform to trade. I reccomend bybit or mexc not this garbage platform
WEEX 回复2025-08-18
Dear Pickle Rick, we understand your concerns and regret the losses you experienced while trading. Please contact us via the WEEX app or live chat on our website with your trade records and screenshots. We will review your case carefully and get back to you as soon as possible.
They promised the airdrop of 1000 USDT in exchange of registering and downloading the weex app.
I registered, downloaded.
I also shared the promo link with my friends and family.
They started the countdown 72 hours before releasing the airdrop.
When few hours has been left, weex cancelled airdrop.
WEEX 回复2025-08-18
Dear Merlyn Cross, we’re sorry to hear about your concerns regarding Welcome Bonus rewards. Please contact us via the WEEX app or live chat on our website with your deposit date, screenshots, and relevant details. Our team will carefully review your case to ensure fair handling.
I couldn't login my account 10-12 days due to mobile lost but when i tried to login in new mobile then my account was frozen after facing this problem i contact WEEX TEAM through chat boat and Email many times but there is no satisfactory response from them and till now I'm unable to login my account. Very bad experience, WEEX should not do like this with any user.
WEEX 回复2025-08-14
Dear Raaz, we’re sorry to hear about your experience. Please contact us via the WEEX app or live chat on our website with your account information, the times you attempted to log in, and screenshots. We will review this immediately and assist you in resolving the issue!
I am reporting WEEX Exchange for fraudulent, extortion-like behavior and serious privacy violations.
My account (UID: 9013472718, registered email: zainmalik011) has been fully KYC-verified under my legal name, Arslan Raza. Despite completing all verification months ago, WEEX has suddenly frozen my account, blocked my funds, and stopped my ability to trade or withdraw — without any legitimate reason.
They are now pressuring me with excessive and invasive demands for new “CDD/KYC” documents that go far beyond normal financial compliance. This includes:
- Multiple ID photos (front, back, and holding ID)
- A live video in both Chinese and English
- Proof of address, photos inside/outside my home, and my residential entrance
- Complete details of all devices and IP addresses I have ever used
- Detailed bank statements and full proof of funds
These requirements are **unnecessary, unrelated to my original verification, and abusive in nature**. This is an intimidation tactic designed to make users give up their funds, or to collect excessive personal data for purposes unrelated to trading.
I believe WEEX is engaging in:
- Financial fraud by holding user funds hostage without cause
- Extortion by demanding extreme personal and private information
- Privacy violations by requesting intrusive documents not required under normal AML/KYC regulations
This is a serious threat to user safety and privacy. I request Apple to urgently review this app, investigate its practices, and take immediate action to prevent further harm to other users.
Allowing such an app to operate on the App Store is enabling potential large-scale fraud and data abuse.
WEEX 回复2025-08-18
Dear Arslan Raza, we understand your concerns. Please contact us via the WEEX app or live chat on our website with details and screenshots regarding the account freeze. We will thoroughly investigate the matter and respond promptly.
They promise you 100 usdt for signing up, but you never get it. Had to argue for weeks with customer support (which is terrible too) and was only eligible for 10 usdt. Wouldn’t give me a reason why and still haven’t received the 10
WEEX 回复2025-08-18
Dear Anonym Kunde, we’re sorry to hear about your concerns regarding Welcome Bonus rewards. Please contact us via the WEEX app or live chat on our website with your deposit date, screenshots, and relevant details. Our team will carefully review your case to ensure fair handling.
Bad customer service long wait for response. I have deleted my account. Glad I didn't put any money in. Stay away from WEEX
WEEX 回复2025-08-18
Dear Philip Van Velthoven Pedersen, we value your feedback. Please contact us via the WEEX app or live chat on our website with your previous account details and information about the delays in customer service you experienced. We will investigate promptly and work on improving our service.
What bonus should be given to us by this exchange, when even the verification code does not come to the phone?!
scamm exchange. dont even deposit any amount. You can't withdraw it anymore
WEEX 回复2025-08-18
Greetings Toka Zviadauri, we understand your concerns regarding the promotion rewards, withdrawal issues, and verification code not being received. Please contact us via the WEEX app or live chat on our website with relevant screenshots and time details. We will review and assist you accordingly.
Weex is a scam. Pure fraud. They take all your positive pnl. Do not deal with these scammers!
WEEX 回复2025-08-18
Dear Сергей, we have received your feedback. Please contact us via the WEEX app or live chat on our website with your account information and trade screenshots. We will review this promptly and get back to you.
I tried the platform for 2 days. I deposited 500$ and turned it to $900 on 2 trades..Then i got scammed, I clicked on copy trading and saw the first trader there has a return of 2,000% in 3 weeks and 97% success rate. I decide to test it out with $100. It gives the option of selecting how much you want to trade and I put 100 to test it. It immediately liquidated me for my entire account of $900.
WEEX 回复2025-08-22
Dear Billy Bob, we understand your concerns and regret the losses you experienced while trading. Please contact us via the WEEX app or live chat on our website with your trade records and screenshots. We will review your case carefully and get back to you as soon as possible.
I am writing to formally lodge a complaint regarding serious and repeated issues on your platform, specifically related to account freezing, suspicious liquidation events, and the lack of transparency in handling these matters.
Over recent weeks, my account has been frozen on multiple occasions—in each case, notably while my trading activity was profitable. This pattern appears highly questionable and undermines any trust I previously had in the platform. Not only have these freezes prevented access to my funds, but they also coincided with missed trading opportunities and market exits.
In addition, I have been liquidated at least twice under circumstances that were clearly incorrect. I reviewed the price charts post-event, and the liquidation levels do not even reflect actual price movement on your own charts. This suggests either a technical error on your side or possible manipulation, and it has resulted in the loss of funds that I believe were taken unfairly.
This type of behavior, account locks when trading is going well, and unjustified liquidations, makes it far too easy for Weex to profit from user losses while avoiding any accountability. I demand:
1. A full and detailed explanation for the repeated account freezes, including timestamps and justification.
2. Immediate restoration of account access, and compensation for losses incurred due to wrongful freezes and/or liquidation.
WEEX 回复2025-08-22
Dear Alfred Germishuys, we take your feedback very seriously. Please contact us via the WEEX app or live chat on our website with detailed information and screenshots regarding the account freezes and liquidations. We will review your case immediately to ensure it is handled fairly.
All of the sudden this guys was lime you need to transfer your asset from spot to spot pro and at the end of fhw day the coin I bought on spot didn't show up on spot pro. Now I contacted their ai support and they are asking for my uid, Gmail and phone number before I could be directed to human support
WEEX 回复2025-08-22
Dear Olagoke Akeem, we’re sorry to hear about your experience. Please contact us via the WEEX app or live chat on our website with the transaction date, screenshots of the asset transfer request, and your communication with support. We will investigate immediately and assist you.
Today, I have been trading and suddenly I tried to open an order and they say "The business is frozen" just for normal trading,
WEEX 回复2025-08-22
Dear Thomas François, we have received your feedback. Please contact us via the WEEX app or live chat on our website with the order time and a screenshot of the message you received. We will review and get back to you immediately.
Theft & Scam ( Review is not fake ) Mom with 4 kids in Texas
I Signed Up Under the Jayson Casper link. At first was I was approved and issued the 100USDT (I have screen shots). Asked when to expect it to show in my balance. I was told 1 to 2 days. So, I gave it time to be kind. Then when l log in they stole the issues money. and decided they wanted to say I was some how ineligible Even though they already had approved and issued it. This is a clear Chinese scam company. They will claim you have multiple accounts when you challenge it, then when you say no that is not true and that now Weex needs to provide evidence that will leave you hanging saying they are taking it higher. Taking as long as possible and hoping you leave. When you don't they pot that they will shut down the chat. So, it seems, then when you don't leave the chat, someone will still be there. They do everything to get you to leave. Say things like check back in a few hours. Run around over and over. repeating the same thing over and over. Yes they are a scam. I am a mom of 4 daughter. I trusted that Jayson Casper vetted them but I think he oopsed on this one. He is a good person but Weex are not good people.
WEEX 回复2025-08-22
Dear Dawn Saleh, we’re sorry to hear about your concerns regarding the promotion rewards and account security. Please contact us via the WEEX app or live chat on our website with the registration date, deposit date, screenshots, and relevant evidence. Our team will carefully review your case to ensure fair handling.
After being accused of a fraudulent transaction, had to pay more money into releasing funds.
The after they said I had another suspicious deposit, and want another £4k.
Don't trust them, scams.
WEEX 回复2025-08-22
Dear Marcus Hill, we understand your concerns and apologize for the situation regarding the account freeze and additional fund requests. Please contact us via the WEEX app or live chat on our website with the relevant screenshots and dates. We will review your case thoroughly and assist you.
Completely SCAM! do not sign up, they promise to give you 100USDT but they dont give, I'm contacting the CS for a week and they keep saying "wait more 24h to 48hras" its been more than a week that I'm complaining everyday and is always the same thing.
do not sign up!
WEEX 回复2025-08-31
Dear Maria, we sincerely apologize for the inconvenience. Please provide your participation screenshots and account details via the WEEX app or live chat, and our support team will verify your case as soon as possible.
They were good initially, but then stole all my money!
They were good initially, but once I started to make money, I was accused of suspicious activity and market manipulation, when I have nowhere near enough funds to manipulate markets! I got lucky on a high levelerage multiplier and they stole almost $120,000 from me. They do this often based on other reviews on reddit.
Very scam site . Dont wast your time on this website. After you earn some money they ban your account . If you request account re-activate they reduce you earned balance. They are scamming peoples hard work. I sought REEDSY.WIKI help to resolve my refund, and their professionalism ensured the matter was handled with
