World Rugby Shop

Hi Andreina, Wow, your kind words just made my day! It was such a pleasure assisting you, and I’m so happy I could help address all your questions and concerns. We always aim to add that personal touch to every interaction, and knowing it made a difference for you means the world to me. Thank you for taking the time to leave such a thoughtful review—it’s customers like you who make what we do so rewarding! If there’s ever anything else you need, I’m just a message away. Cheers, Jess World Rugby Shop

Hi Jonathan, Wow, thank you for the fantastic review! 🙌 We’re thrilled to hear you had such a great experience and that our team could make your shopping smooth and enjoyable. Your recommendation means the world to us! 🏉🔥 Cheers, Jess World Rugby Shop

Thank you so much for the kind review, Fernando! 🙌 I’m really glad we could make things right for you, even though the carrier threw us a curveball. I truly appreciated your patience as we worked through the issue. It means a lot that you took the time to leave this review—your support is what keeps us going! 🏉✨ Cheers, Jess World Rugby Shop

Hi Andrew, Thank you so much for your kind words! 🌟 It was my pleasure to personally assist you and make sure your order was taken care of. Your feedback means the world to us, and I’m so glad we could provide the best experience for you. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Cheers, Jess World Rugby Shop

Hi MF, Wow—thank you for such an incredible review! 🏉 Your support and loyalty mean the world to us, and we’re so glad we’ve been able to provide the kind of service that keeps you and your club coming back. We were sorry to hear about the stolen package but so happy we could make things right for you. It’s stories like yours that remind us why we do what we do. Thank you again for trusting us as your go-to rugby outfitter. We’re proud to be part of your rugby journey and can’t wait to help you and your club with your next big season! Cheers, Jess World Rugby Shop

Hi Agi, Thanks for the 5-star review! 💞 Glad to hear you had an easy time finding what you needed—just like finding the try line! 🏉 Always here to help you gear up for greatness. Cheers, Jess World Rugby Shop

Thank you so much for the kind words and for being such a loyal customer! It’s always a pleasure to help out, and I’m thrilled we could get everything sorted for your granddaughter—she’s an amazing teammate! We’re so grateful for your continued support. Looking forward to assisting you again anytime. Thank you for trusting us with your rugby needs! – Jess M.

Hi Jesse, Thank you so much for your amazing review! 😊 It was truly a pleasure helping you resolve the missing gear and the other issue with your order. I’m so glad we could get everything sorted quickly and to your satisfaction. Your kind words mean a lot to me and the entire WRS team! If you ever need assistance again, don’t hesitate to reach out—we're always happy to help. – Jess M.

Hello Alf, We’re very sorry to hear about this frustrating experience, and we want to help clarify. It sounds like you may have purchased from a website that is unfortunately impersonating our brand. We encourage you to contact your payment provider to report this issue and potentially dispute the charge. To ensure you’re shopping with us directly, please visit our official website at www.worldrugbyshop.com or reach out to our customer support team directly through the contact information on our site. If there’s anything else we can assist with or if you have any questions about our products, please don’t hesitate to reach out. Thank you for bringing this to our attention, and we’re here to help however we can. Best, Jess M. World Rugby Shop

Hi John, We’re truly sorry to hear about this experience. Based on the details you provided, it sounds like you may have placed an order through a website impersonating World Rugby Shop, as we have no record of an order under your information, and unfortunately, there are fraudulent sites that attempt to replicate our brand. We encourage you to contact your payment provider to report this issue and possibly dispute the charge. For future purchases, please visit our official website at www.worldrugbyshop.com to ensure a secure and authentic shopping experience. Thank you for bringing this to our attention, and please feel free to reach out if you have any further questions or need assistance. Best, Jess M. World Rugby Shop

Thanks so much, Ross! We’re so happy we could help get the Team USA Women’s Sevens jersey to your partner just in time for such a special occasion. Knowing she could represent the team as they made history is amazing, and we’re thrilled to have played a small part in that moment. Here’s to many more memorable matches! 🇺🇸🏉 -- Jess M. World Rugby Shop

Hi Glenn- apologies for just seeing this we don't actually have a Trustpilot account so don't regularly see these. That said, I'm wondering if you accidentally ordered from a scam website that has been making the rounds. We do not have your name in our system or an order related to it. You can contact us at [email protected] if you believe we are wrong about that. Hope all is well thank you!

Thanks for the review Peter. We are aware of the scammers and are getting the fake websites taken down as soon as we find them. Note to everyone reading this we ONLY use the URL www.WorldRugbyShop.com. The fake websites will use things like www.WorldRugbyStore.Shop or www.WorldRugbyShopUK.Shop, etc. If it is not www.WorldRugbyShop.com please do not buy from them!

Thanks for the kind words Katy! We shared this with Eric and you made his day!

Thanks so much, Andrew! We’re thrilled to hear that everything arrived smoothly and that our customer service team was able to help along the way. Enjoy the shirts, and we look forward to serving you again for future games! 🙌 -- Jess M.

Working on a different kind of six pack I see! Appreciate the feedback Grant and let us know if we can help out with anything else.