请不要甜点和玫瑰口味
我收到的果汁中至少有两种是浓稠的、甜甜的甜点口味,另一种尝起来像玫瑰。我不喜欢这些。有一些我非常喜欢的浅色、水果味的。我的偏好绝对偏向水果口味。
ZampleBox(www.zamplebox.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 100 条用户评价,属于食品、饮料和烟草分类,口碑一般。评价两极分化:47% 给出 4 星及以上,同时 34% 打了 1 星;商家回复了 35% 的差评;近 12 个月新增 47 条。数据最后更新于 2026-08-10。
我收到的果汁中至少有两种是浓稠的、甜甜的甜点口味,另一种尝起来像玫瑰。我不喜欢这些。有一些我非常喜欢的浅色、水果味的。我的偏好绝对偏向水果口味。
服务++++
总的来说,我的每月订阅很好。但有一次,我连续几个月都收到了不想要的味道。我肯定已经赠送了大约 30-40 瓶薄荷味的电子烟汁。
我一直在我的 Zample 盒子(冰)中加入薄荷醇,我不吸薄荷醇。 我付钱买电子烟,然后扔进垃圾桶。我已经打过无数次电话了。真是超级令人沮丧
我没有得到实际答复,我询问的问题也没有得到答复
如果您正在寻找电子烟油订阅服务,ZampleBox 绝对是最好的!!!!我自 2023 年 8 月以来一直在使用 ZampleBox,自 2015 年以来我就听说过 ZampleBox,并且一直想尝试 ZampleBox。 ZampleBox 的所有员工总是非常乐于助人,他们知道自己在做什么,我将永远继续使用这项服务,这使得事情变得更加容易,因为根据法律,我不能开车,每个月就像圣诞节一样,我总是很高兴每月收到我的 ZampleBox 十分之十的体验!我已经告诉我的朋友和家人他们使用 ZampleBox,他们也爱你们!!!
Hello Ashley, We are so happy you are enjoying your box and that you cant wait to see what you may get next month . We appreciate you so much . Have a great day!!
我已经多次更新了网站上的地址。 你总是省略公寓号码,我得去邮局查到,然后才能寄回给你。
Hello Herbert, We would be happy to help you with updating the address. We would love to have you reach out at [email protected] and someone from our awesome customer service will be happy to help you.
会员箱包装完好,没有泄漏。然而,曾经有一张果汁的描述卡,上面写着盒子的总节省(没有卡)。另外,您的客户服务还需要一些工作。我已经发电子邮件、打电话、留言,并使用了您的小聊天框。我从未收到回复。
Hello Stephanie, We are glade your have enjoyed you subscription and we have changed a few things but we love hearing the feed back and appreciate knowing that you enjoyed the information cards. We will definitely keep this in mind . great idea!
只是离开这家公司,因为公司试图再次回来。可能会在一段时间内对你有利。但这家公司会毁掉他们的一些客户群。其实没什么新鲜事,即使我从个人角度来看对它们的评论,这是我在 2019 年左右做的。已经有一段时间了,所以看看我发现的评论比我正在寻找信息的时间范围更早。看看google会发现很多人的信息和他们对他们的看法,他们也会回到几年前。我不会说谎,概念/公司很棒,但人们隐藏它不是最好的,不确定为什么。对他们没有个人看法,只是他们如何经营一家公司。在他们所谓的搬迁期间,即使你也确实收到了有关此事的电子邮件。他们从来没有真正履行过人们的订单,或者有一半的人带着仇恨/不喜欢的态度去做,就好像你在阳光明媚的州浪费了他们的时间。这是很常见的事情,你会从人们对他们的看法中看到他们的情况。他们似乎每年运行 6 个月,然后就会发生一些事情。也许确实发生了一些事情,他们运气不好,但最终公司仍然没有正常运行,像我这样的人的钱被拿走了,无法获得退款或订单正常履行。远离。
Hey Sharp, From what we gathered from your review, you are unimpressed by our services. Over the last year we have made great improvements making a brand new website that's more functional for our users, we have improved our customer service team, improved our policies and on average are having sub 2 minute response times for those contacting us through live chats during our business hours. We deeply care about the dedicated Zamplebox community and would you have contacted us we would've been happy to help you with whatever went wrong with your order. We're still very optimistic and motivated to keep you as a customer so we invite you to contact us between 9: A.M 4:30 P.M PST via our phone number, email or live chat. Thank you again for telling us how we can be better and we look forward to serving you in the future!
Zamplebox 没有更改口味的选项。他们送来的口味结果是我真的不喜欢的口味。所以他们发送后我取消了订单。然后他们在下个月再次发送!真的吗???? 33 美元买第二次味道恶心的东西?当我打电话给“客户服务”时,我基本上被告知太糟糕了!在我第二次告诉她他们给我发错了订单之后。她就好像根本没有听到我说的话一样!当我出于沮丧而说取消这两个订单时,她挂断了我的电话。我只是想知道她是否确实按照要求取消了这两个订单。我已经被永久挂断了。这不是经营合法生意的方式!
Hello Linda, We would love to earn your buisness back and have you reach out to [email protected] . we do understand that there may be flavors that you may not like and with working with these amazing brands we are working to provide even more variety so that flavors you may not like you won't receive back to back . we are working on improving the customizations to your boxes even more than before but this will take some time .We have also recently made some changes that will help aid in this so that you will be able to try different juices at a affordable price . We have been having some technical issues with our phone lines with the increasing volume of orders . However. we have recently fixed those issues so you will not have any dropped calls or issues getting through to our customer service department . please reach out to we may help you . Monday-Friday 9:00-4:30pm pst . [email protected]
他们总是给我发送错误的金额或者根本没有发送给我。服务很糟糕
Hello Alexander, We would be happy to help you out and resolve this for you . please reach out to our customer service department at [email protected] and we would be happy to have this all fixed for you .
每个月我都会按时推出 12 种新口味。想要一些不同的东西,更新你的风味档案,伙计们就可以了。
Hello Jamie, Thank you we are happy to hear the new updates have made your experience so much better .
Hello Julie, that's great we are happy that you have enjoyed the product and service. we would also love to hear what flavor has been your favorite this month.
喜欢喝各种果汁!价格也很惊人。
Hello Danene, We love to hear this. Thats exactly what we want is to provide you with a variety of juices at a fraction of the cost that you can try that you may Normally not thought of trying .
非常感谢快速的运输。 我也喜欢这些味道。
thank you so much Logan we appreciate you as a loyal customer . we look forward to you trying new flavors that we offer.
我已经是长期客户了,理解无法再选择口味的变化,但需要有一种方法来请求不发送某些口味。举个例子,我讨厌粉红色饮料。由于我不喜欢,我目前有 3 瓶未开封的,但我每盒都买一瓶。没有办法改变这一点。
thank you for being such a long time customer . we are always working on improving the website to be user friendly we definitely will work on this suggestion .
我于 2019 年与 Zamplebox 签约,一切都很棒。价格很好,果汁很好,交货时间很好。一直到去年他们改变了网站,我都会给他们 5 颗星。 自从“更新”他们的网站以来,我(直到今天)根本无法更改我的订阅。我无法改变我想要的瓶子数量,我无法改变口味,可以取消订阅,可以做任何事情。 在更新他们的网站之前,我对订阅所做的最后一次更改是将 12 瓶果汁更改为 3 瓶。自从进行更改后,我还没有收到 3 瓶果汁。我收到的一个盒子里有 1 瓶。其他盒子里有2瓶。所以现在我花 37 美元购买 2 瓶 10 毫升的果汁。 发生这种情况的第二个月后,我发了电子邮件并打电话试图与任何类型的客户服务代表取得联系。我从未得到任何回应。他们有一条自动语音留言,说如果你留言,他们会回电,我留言了 3 条,但什么也没得到。我尝试取消订阅,但它从未出现在我帐户的“订阅详细信息”部分或其他任何地方。 最重要的是,我有超过 100 美元的“z-bucks”,尽管我勾选了方框,说在向我的借记卡充值之前会使用 z-bucks,但这种情况从未发生过。如果您不打算使用“z-bucks”这样的系统,为什么还要使用它呢?我猜 Zamplebox 也有同样的想法,因为自从网站更新以来,我在网站上的任何地方都找不到任何提及“z-bucks”的内容。 最重要的是,自 2023 年 4 月以来,我的借记卡一直没有在同一天被扣款。相反,他们似乎只是在每月的第三周随机选择一天,从我的账户中扣款。 我试图联系 ZB 提供所有这些信息,但从未得到回复,所以这里是在更广泛的互联网上。
Hello kyle, we do appreciate your feed back and we apologize for the inconsistences and not so user friendly options. we have made quiet a few changes to prefect the website such as making changes to your box and pausing your subscription and much more. we hope to here from you so we can help you and make this right .
thank you Jefferey we are happy you like the variety we offer .
共 100 条符合条件的评价