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Zopim

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90 条评价

4.390 条评价
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关于 Zopim

数据更新
网站
www.zopim.com
分类
电子与科技
所在地
新加坡
状态
待认证
差评回复率
18%(2/11 条)
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商家自述

Affordable Live Chat Software that can help boost your sales revenue and improve customer satisfaction! Provide sales customer support with Zopim and watch your sales surge. Zopim Live Chat is used by many blogshops, ecommerce, web hosting, realtors, travel, education sites and custom software vendors

Zopim靠谱吗?

Zopim(www.zopim.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 90 条用户评价,属于电子与科技分类,口碑良好。82% 的评价为 4 星及以上,11% 为 1 星;商家回复了 18% 的差评。数据最后更新于 2026-10-24。

用户怎么说

Not a great product

Zopim branding on the chat box isn't great, but limiting what we can write in the default text and removing the branding that we had designed custom for the chat window when our trial ended (even when it doesn't cost them anything) is tacky and has us looking for a new chat box.

One of the best chat services

Everything is good , From customization options to setting working hours time on chat , its all good , Price per seat is good too, and you always have an option to try free chat before going premium .Once you start using zopim, you get used to it . They have option where you can get weekly chat logs on your email or after every single chat which is a great feature to keep all your chat logs autosaved in your email address.i would recommend zopim to anyone who is starting a new company and wants to try it for free before spending.

We wouldnt use ANYONE else!

We have being using Zopim for around 3 years. The teams absolutely love it as it is so easy to use and it goes a long way to providing great customer service for our clients. When we have had technical issues, Zopims team have been there to fix them for us immediately. We couldn't and wouldn't ask for a better service or experience. If you need live chat software for your website, then definitely go for Zopim!

Zopim 回复2015-06-09

Hi Taylor, Thank you for your compliment. We are glad to be of help. Best Regards, Team Zopim

Poor service

Can not be true when you want to downgrade to a free version that the money you have paid for can not be refunded poor service, find another live chat.

Zopim 回复2015-06-09

Hi Dennis, We apologize for the inconvenience. Unfortunately, we could not refund you in cash. This has been stated in our Terms of Service. Is there anything that we can help you with regarding our live chat product? Best Regards, Team Zopim

Great product with almost all the features

I've been using it for the past 2 years now on multiple projects and its been quite an experience. Can chat with people using any platform(Tab, mobile...etc). The support team is also doing a great job. A must have for any e-commerce project.

Zopim 回复2014-11-07

Hi Hussain, We do hope that you like your chat experience on tablet, mobile and desktop. Thank you for your words of encouragement. Best Regards, Team Zopim

Zoopim blends its care by walking along your business side by side

Myteleshop.com experience is Great by using Zoopim the interface and realtime statics and interaction makes us easy to communicate with our customer and giving support about our services. Friendly to use easy to interact thank you Zoopim

Zopim 回复2014-11-07

Hi, Thank you for your good words. We are glad that you like the interface and realtime statistics. We cannot emphasize how important communication with customers is. Great to know a like-minded friend :) Best Regards, Team Zopim

Zopim is the software every company should have

We implemented zopim to see how many people are login during the day to our website and to let people communicate with us and to do online help and for other several inquiries. Then we found that zopim is more than our expectation, it is very powerful, easy login, easy interface, in one point you can see and manage everything. Actually we use it during 24 hours, it became part of our life. Amazing software.

Zopim 回复2014-11-07

Hi Mohammed, Your feedback is such an encouragement to our team. Thank you! Best Regards, Team Zopim

Great Chat Service

We are using Zopim Chat service for almost a year now and I believe that's the best Chat Service I've used. It's very use to install and the usability is incredible. I highly recommend it!

Zopim 回复2014-11-07

Hi Marcelo, Thanks for your continuous support. It has been a wonderful year to us too. We are glad that our live chat has been useful to you. Once again, thanks for your good words. Best Regards, Team Zopim

Helps to get 50% of our sales volume

We have using zopim for past 6 month which helps to boost the sales volume by monitoring user activity and chatting with them

Zopim 回复2014-10-31

Hi R Suraj, Thank you for your good words. It's our pleasure to know that Zopim has helped your sales volume. Best Regards, Team Zopim

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