Thank you for sharing your experience. We are glad we could offer cost-effective options and precise manufacturing that you needed while setting up your new space. We hope to work with you again soon!
We are thrilled to hear that you had a seamless experience, from navigating our website to opening your package. We appreciate your support. Thanks for choosing Xometry!
There is nothing better than hearing that we over-met your expectations. We're glad you enjoyed our speedy shipping, quality, and customer service. We look forward to your next order!
We are thrilled to hear that your order arrived ahead of schedule and that the final product matched your design perfectly. Thanks for choosing Xometry!
Thanks for the 5-star review! We are so glad we could make your first 3D printing experience an amazing one. Providing fast, helpful support and an easy interface is what we aim for every day. Have fun designing your next project, we're ready when you are!
Hi! We really appreciate the feedback! It’s great to hear that everything arrived right on schedule and exactly as described. We know how important that balance of price and quality is, so I'm happy we hit the mark for you.Looking forward to the next one!
订购过程简单、全面。交付的部分正是我所希望的。我将使用 Xometry 来满足我所有的自定义 3D 打印需求。
Xometry 回复2026-05-14
Hello! We really appreciate the glowing review! Our goal is to make custom 3D printing as seamless as possible, so it’s great to hear the platform hit the mark. We’re glad the final part was spot on and we’re looking forward to helping you bring your next project to life.
Hi Sydney, thank you for bringing Order #22A87-1504F and INV1077852 to our attention. First, please accept our sincere apologies for the frustration this has caused and the communication breakdown you've experienced with our team.
We value the long-standing partnership we’ve shared with your business and realize that a 45-day delay in resolving a shipping error is unacceptable, especially once your own customer pricing has been finalized. We have escalated this thread, along with your invoice (INV1077852), to our senior management team immediately. A leadership representative will be reaching out to you directly via phone or email to resolve this fairly and get this cleared up once and for all.
Hi! Thank you for the feedback! We designed our process to be as 'low stress' as possible, so it’s great to hear the file upload and tracking updates kept you at ease. We’re glad the item arrived safely—enjoy
Hello! Thanks for sharing your experience! We’re so glad our website was user-friendly and that our support team hit the mark with fast answers. Providing a smooth, high-quality process from start to finish is what we do best. Cheers!
Hi, thank you for sharing your experience! We love hearing that the referral from the Fusion CAD course led you to us. We’ve worked hard to make our 'quote-to-order' interface as seamless as possible for designers, so it’s great to know you were able to upload your design and finish in minutes. We're glad we could deliver that high-quality prototype on time and within budget. Happy designing!
We appreciate your feedback! Providing a high-quality finished product is our top priority, and we’re glad our dedication to getting it right showed through in our work. Thank you for choosing Xometry.
Hello, thank you so much for the feedback! We take great pride in the quality of our Manufacturing, and we know how important it is to stay on schedule. It’s wonderful to hear that we hit the mark for you. We look forward to working with you again soon
Thank you for the review! We’re happy to hear your part was delivered exactly as designed and ahead of schedule. Look forward to working with you again soon!
Thank you for the detailed feedback! We’re glad our quoting engine saved you time and that our engineers could help streamline your fabrication process. Delivering high-quality parts ahead of schedule at a competitive price is exactly what we strive for. We look forward to supporting your next build!
Thank you for your feedback and for your three years of partnership. We sincerely apologize for the frustration regarding our communication, HTS documentation requirements, and the delays you've experienced. We clearly missed the mark on the service level you deserve.
If you’re open to it, we would appreciate the chance to review your PO/Order concerns. A request for information has been sent to allow this. We would like to make this right and hope to be in contact with you soon.