Thank you for your wonderful feedback! We're so happy to hear that you finally found the right fit with Yvette. We know how challenging it can be to find a sports bra for a larger bust and a smaller rib cage, so we're thrilled our design worked well for you. Thank you for your support, and we look forward to serving you again!
Thank you for your second purchase! We're so glad to hear you're happy with the quality, value, and that the bra cups stay in place. We appreciate your support and hope you continue to enjoy your Yvette bras!
Thank you so much for your feedback — we’re really happy to hear you love your purchase!
We’re truly sorry that the shipping time was longer than expected this time. This is not the experience we aim to provide, and we completely understand your frustration.
We really appreciate your patience and support, and we’ll continue working with our logistics partners to improve delivery speed in the future.
Thank you for your feedback and for giving us another chance. We sincerely apologize for the inconvenience caused by the shipping delay.
Sometimes, when an item needs to be transferred from another warehouse, we split the order and ship the available items first so you can receive them sooner. This is why one part of your order is taking a little longer to arrive.
We have checked your order, and the remaining items are currently in transit and are expected to be delivered on the 29th. We truly appreciate your patience and understanding, and please don't hesitate to contact us if you need any further assistance.
We are sorry to hear that you were not satisfied with your purchase.
However, after reviewing your account, we can confirm that the restocking fee charged was $4.99, not $14. We are not sure where the $14 figure came from.
Regarding the return fees, our return policy clearly states that return shipping costs and applicable restocking fees may be deducted from the refund amount. These terms are available on our website and are agreed to at the time of purchase.
We understand that the bras did not work out for you, and we regret that the fit was not what you expected. However, we would like to clarify the facts regarding the fees charged on your return.
If you have any questions about the refund calculation, please feel free to contact us directly and we will be happy to provide a detailed breakdown.
Thank you for your feedback. We’re sorry to hear that finding the right size was difficult. We understand that sizing can vary from person to person, and we appreciate your comments about our size chart. We’ll share your feedback with our team as we continue working to improve our sizing guidance. If you need help finding the best fit, our customer service team is always happy to assist.