We have been responding to your inquiries and have sent updates by email. Could you please check your inbox, as well as your spam/junk folder, in case our messages were filtered there?
If you still cannot find our emails, please let us know, and we will be happy to resend the information regarding your return.
Thank you for your feedback. We sincerely apologize for the confusion and frustration regarding the shipping updates and tracking information. We understand how important it is to be able to easily track an order and know its status throughout the delivery process. Your comments have been shared with our team for review and improvement.
We're glad to hear that you're happy with the product itself, and we truly appreciate your patience and support. We will continue working to improve both our shipping experience and customer service.
Thank you for your feedback! We're glad you love the quality, support, and durability of our bras. We also appreciate your sizing suggestion and will share it with our product team as we continue to improve our size range.
Thank you for your kind words! We're so happy to hear that our high-support sports bras provide the support you need and have helped you get back to Pilates. We wish you all the best and appreciate your support of Yvette!
Thank you so much for your feedback! We're delighted to hear that this bra checks all the boxes for you and that you're finding it comfortable. We also appreciate your suggestion about making the front seamless. We'll be sure to share your feedback with our design team as we continue to improve our products. Thanks again for your support!
Thank you for your kind words! We're so happy to hear that you love the fit and that your order arrived safely. We truly appreciate your support and hope you continue to enjoy your Yvette bra!
We're so happy to hear that! We're glad the bra is comfortable and provides the support you need to help relieve your back discomfort. Thank you for your kind words and support!
We're so happy to hear that you finally found a bra that doesn't hurt! Thank you for sharing your experience with us. We hope it continues to provide you with comfort and support.
Thank you for your feedback! We’re glad you’re happy with the product, and we appreciate you noting the return process as well. If you ever need help in the future, we’re always here to assist
Our customer service team replied to your email within 24 hours of receiving it. We explained the situation to you, and as soon as the item arrived today, we immediately shipped it out to you.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Thank you so much for your support and feedback! We’re glad to hear you love the sports bras.
We’re sorry the shipping took longer than expected. If you’d like to reorder the style you liked most, please feel free to contact our customer service team and send us a photo of the bra. We’ll be happy to help identify the style for you.
Thank you so much for your kind feedback! Knowing you feel it’s a great value truly means a lot to us.
We really appreciate your support and hope you continue enjoying your Yvette bras!
我订购了 M 码,结果得到了 XS 码!没有退货地址或邮寄标签。现在我该怎么办?
不要让我访问网站并使用用户名和密码设置帐户,只是为了获得回邮标签。我不想要账户。
您能否简单一点,只需通过电子邮件将退货地址发送给我即可?
谢谢你!
迪·加尔索
Yvette 回复2026-05-06
Thank you for reaching out, and we’re sorry for any confusion caused.
After checking our system, your order was placed for a size XS. You can also refer to your order confirmation email for the details.
Regarding the return label, it has already been generated and sent to your email. Please kindly check your inbox (and spam/junk folder if needed).
If you still have any issues locating it or need further assistance, please don’t hesitate to contact our customer service team—we’re happy to help.
Thank you for your comments and we’re sorry to hear that the fit didn’t work for you.
Regarding the return request, the item’s tag was detached when trying it on, which unfortunately affects its resale condition and means we’re unable to process a full return or exchange in this case, according to our return policy.
As a goodwill gesture, we have already issued a $10 refund to help make up for the inconvenience.
We truly appreciate your understanding, and if you need help finding a better size or style next time, we’d be more than happy to assist you.