Ziphealth

Thank you for your feedback. We’re sorry to hear the product did not provide the results you expected. We do our best to make things right when a product falls short, and concerns reported within 3 months of purchase may be eligible for a replacement. Otherwise, we’d still be happy to explore other solutions or arrange a clinician follow up to suggest a better option for your needs. Unfortunately, we don’t have enough information to contact you directly, so please reach out to our Customer Care team if you’d like further assistance.

Thank you so much for sharing your feedback with us. We’re sorry to hear that the chewable tablets did not meet your expectations, and we truly appreciate the chance to make things right. A member of our Customer Care team has already reached out to you directly to address your concerns and to help ensure your experience ends on a positive note. ☺️

Hello Lorin, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration regarding the pricing you encountered. Our promotional discounts are applied to eligible products at checkout. Please keep in mind that promotional offers may also adjust the cost per tablet depending on the specific promotion being used. As a result, the pricing structure may differ from what was initially viewed, even though the applicable discount has been applied correctly. We understand how this pricing may have been unclear, and we appreciate you taking the time to share your feedback. Our team has reached out privately to provide additional clarification and answer any questions you may have. Thank you for your feedback, as it helps us continue improving our service and communication. Kind regards, The ZipHealth Team

Hello Steven,  Thank you for contacting ZipHealth. I'd be happy to assist you. We are unable to locate an account associated with your email address. Can you please confirm your: •  full name and date of birth? We look forward to hearing from you.

Hello Robert, Thank you for taking the time to share your feedback. We’re very sorry to hear that you didn’t receive a response regarding your request to increase your dose, and we understand how frustrating that can be. We appreciate you bringing this to our attention, as timely communication is very important to us. We have followed up with you directly via email to review your request and ensure it is properly addressed. Kind regards, The ZipHealth Team

Hello, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience this has caused and for your overall experience with our service. We strive to provide excellent service to all of our customers, and we’re sorry that this was not reflected in your case. Our team has reached out to you via email in an effort to better understand and resolve the issue. We truly appreciate your feedback, as it helps us identify areas where we can improve our service. We remain committed to working toward a resolution and appreciate your patience and cooperation. Kind regards, The ZipHealth Team

Hello Laura, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay you experienced, particularly given the time-sensitive nature of your needs. We understand how disappointing it can be when an order does not arrive within the expected timeframe, and we regret that your experience did not meet the standard of service we strive to provide. Our team has reviewed your concerns and taken steps to address the matter. We also value the feedback you have provided, as it helps us identify opportunities to improve our processes and overall customer experience. Thank you again for bringing this to our attention. Kind regards, The ZipHealth Team

Thank you for your kind feedback! We’re so glad to hear you had a positive experience with our team and that our customer service was able to support you. We really appreciate you taking the time to share your experience 😊

Thank you for your wonderful review! We’re delighted to hear that we met your expectations and that your overall experience was a 5-star one. We look forward to continuing to provide you with excellent service. ☺️

Thank you for taking the time to share your recent experience. We're so glad to hear you found our services quick and our prices reasonable. We appreciate your support! 💙

Thank you for taking the time to share your experience and feedback regarding your recent order. We are very sorry to hear that your medication did not arrive before your vacation. Customer satisfaction is extremely important to us, and we regret that we did not meet your expectations in this instance. A member of our team has contacted you via email to provide additional assistance. Thank you for bringing this matter to our attention.