⭐☆☆☆☆ Very Poor Service
⭐☆☆☆☆ Very Poor Service — Wrong Item Supplied, No Resolution I ordered Khadlaj Island Dreams from Behene, but instead they sent me Khadlaj Island, which I already own. As a fragrance collector, this completely defeated the purpose of my purchase. When I raised the issue, the company ignored my initial message, and when they eventually replied, it was clearly an automated response that did not address the problem. Instead of offering a refund or replacement as required under consumer law, they told me I would need to pay for return shipping — even though the error was entirely theirs — or accept a 20% store voucher. I asked them to confirm whether they even had Island Dreams in stock, but they refused to answer and kept repeating the same scripted message. At no point did they take responsibility for their mistake or offer a fair resolution. I have now escalated the matter to my payment provider. ⚠️ Be very cautious ordering from this company. If they send you the wrong item, don’t expect proper customer service or a refund.