Worst warranty service ever
Worst warranty service ever! have owned 2 of their lights! First was a Kind LED K5 XL1000 it worked fine for 18 month, Then some of the diodes burned out! i didnt save my reciept, but kind led helped me with a contact in Holland that could fix my light at my own cost "300 euros" (kinda fair since i didnt save my reciept) in the meantime i had bought a KIND LED K5 Series XL1000 WiFi and when the first light "died" after 4 years of use i put the new one to use!!! It worked for 5 month then the raspberry pi controller freaked out and started flickering and the entire fixture stopped working, I contacted Kind Led again but this time they pretended to be stupid! they "misunderstod" time after time what fixture i was writing about and i had to send them a picture af the light i had, And when they found out what the issue was, they totally lost interrest in my case even though it was still under warranty and i got a mail the the message "we just don't have any of those parts/models any more due to how old they are. Really sorry about the inconvenience. i wrote to them a few times and asked them to hook me up with their repair place in Holland but they ignored me!! CASE11638 if anyone at Kind led should care!!! -