Lies and Unreliable
Ordered 200w solar panel, mppt controller and cables on 13/7/26 promptly received confirmation delivery scheduled today 17/7/26 cable and solar bracket arrived but no solar panel phoned Renogy as tracking showed solar panel was delivered, customer service advised that panel would arrive between 11.38am & 14.38pm Phoned customer service again spoke to an agent called Reden who assured me he would look into it and contact me by 14.45pm as I knew they would be closed until Monday messaged him at 14.46pm no reply. My first experience with Renogy not a very good one. Lies and unreliable. I now regret not ordering a Victron System Renogy customer service a Joke, I will try to get them to pick up parts I have received for a full refund even though the cables have been cut to and routed to suit my motorhome