We bought a Bodor Fiber Laser Cutting…
We bought a Bodor Fiber Laser Cutting Machine F3015 with a 3 KW IPG Laser back in 2021. We nearly only have problem with this company, and will definitely NOT recommend any other to buy from there. First of all. They not send a service technician to install the machine as promised. It was under corona, and they don't want to give the engineers Pfizer or asta zeneca vaccination, so they was allowed to enter Kuwait, and now after 3 years we still have seen the technician here, Also we had problem with laser after under 500 running hours due to leak in head adaptor. It was leaking water. Seems like the protection was forgeten to be installed by Bodor when they connect the laser with head in China. And it was sealed and we never have it apart. Anyway we send laser for repair in china, and get it back with new fiber cable, that was now 5 meter longer than old one. Now there was protection on Laser. But it can still not cut, and we have to order new Head also. And pay for technician to come here. Even if we ever had one here for installation and training training. They are VERY difficult to deal with. And you can not get proper documentation for Laser Head. Even the new one we want to buy they say they dont have documentation on.