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Vanessa B

英国

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Infograpia

Inflexible customer care

I accidentally purchased the team bundle instead of the individual bundle. So I asked if I could swap to the individual and have the difference refunded. They simply said I could share with four people instead. Awful customer service. It wouldn’t take a second for them to refund the difference. I have no team so have no other people to share the slides with anyway! If I knew their customer service was this bad I would never have considers them in the first place! I suggest you shop elsewhere as it’s a very disappointing experience.

2023-08-09