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John

英国

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Ebay

Request for help from ebay to resolve problem

I Purchased and received items from seller only to find one of a pair was broken. I contacted seller who promised to send replacement. But they never did after many emails to and from seller and having no success I requested help from ebay's team.. I was told I would receive a refund over the phone and then received an email informing me that they had now given favour to the seller. and for me to return the item to china at my own cost!!!. however the items are now out of return date limit. So another bad seller escapes their net. No more ebay for me!!!

2015-11-27有帮助 2