企业入驻搜索写评价分类关于
简体中文English

Luke

英国

1 评价
2 被浏览
0 有帮助

1 条评价

focalprice.com

Cheap but rather poor quality

Over last 3 years I commited a few purcheses from Focalprice. I was tempted by their low and attracive pricing. However everytime there was always something wrong with the product they sold me. However my recent purchase was the last one. I spent near £60 for car digital video recorder. It arrived resonably quick, however there were number of issues with the product, i.e.: software provided did not work, GPS fixed after 10 minutes+ of driving, video quality was very poor, I was unable to secure records from overwriting, device itself got rather hot when charged, and a few more issues. I conntacted them and they come back quickly offering a new DVR once I sent back the faulty item. There was one issue thou - they would only refund $10 for return postage and it would be in form of focalprice coupon. The return postage cost was around £20 and I wasn't willing to lose money again. To cut the long story short - they offered partial refund and I keep the faulty (and useless) item. They got two stars because they talk to you and are sort of willing to help. However I find it unacceptable thay don't cover cost of faulty items return. They also are unfair and DONT publish critical reviews - only good ones! I will never buy anything from them again.

2013-11-14