Crooked corrupt company went bankrupt and never booked my hotelroom
Due to a congress I booked a room about half a year in advance, as good rooms for a reasonable price are gone fast. I got an invoice and they immediately chargend my credit card. Some time later on I was notified by lowcostholidays Spain that there is no room booked for me and the Company went bankrupt. At first I thought this was a bad joke or some kind of spam mail. I called the hotel and they told me they never heard of hoteling before and there was for sure never a reservation on my name! They "kindly" offered me the same Reservation for almost double the price- no thank you! Of course I had all the hassle later on getting my money refunded, luckily my credit card charged the amount back, I had to fill out some forms and it was just annoying. I feel very sorry for people losing their money to such crooked companies, overall the dissappointment was bigger, had I found this platform through trivago and thought that they had honest partners. I travel a lot for business reasons and book many hotels. More and more I tend to avoid 3rd party booking companies, they can just be used as a reference for booking directly at the hotel, so you have an idea of the price, most of them are happy anyway if they dont have to pay a commission to crooked 3rd party vendors. I can only recommend doing it this way as well!! Same is valid for car-rental companies, etc.