Poor aftersale support
The keyboard (JamesDonkey R2Pro) I received is swamped with issues. I emailed them within an hour of receiving the item, describing the faults and video evidence. It has been over a week, tried contacting them via chat, email etc. and I have still not heard back from them. I know the Chinese New year break is happening, but on their website they say Customer Service are still there to help... After paying $200 for a keyboard that doesn't work... I'm not happy at all.