Not too bad
I've read a lot of negative reviews about Tinydeal but I have to say that they are not as bad as I thought they might be. I ordered a No.1 X-men phone that was basically junk. It is supposed to be a rugged phone capable of being dropped 10m but the speaker broke when it was dropped from waist height. Tinydeal agreed to replace/repair (as long as I sent it back to China). That was expensive, but that's consumer law - you pay for the return. At first the tracking said that Tinydeal had received the item but they were saying that they had not but after a few days they acknowledged receipt. I asked for a refund instead of a replacement and they gave me 95% of the value in points which I spent (plus a bit of cash) on 2 phones which arrived in about 10 days. Communication can be frustrating but they certainly didn't seem out to rip me off. My biggest lesson learned was never to buy anything made by No.1 Phone.