Good prices but very poor costumer service
When I first discovered this company I thought this could turn to be a long term cooperation as I buy spare parts on a regular basis but I got problem since my 1st to my 3rd and last order. In the first order they didn't ship some items (Which I paid for) and didn't send me an email to inform! Once I received the parcel I was disappointed to see that some of the items I was in really need were missing. They said they would ship it in a next order, since I needed more parts I didn't mind to give them a second chance and made a 2nd order. Again problems, some items were the wrong part number and still I had some items missing! I asked for a refund of the missing items, it doesn't make sense that they have my money if they can't supply for the item they advertised. I wasn't given any refund, only credit if I wanted to make a 3rd order which at this time I didn't want. I insisted on the partial refund which was denied. Since I was already loosing money I decided to make a small 3rd order to use the credit I had, again some items didn't arrive. I must assume that this must be some kind of tactic to keep you buying! Thing is I wouln'd need any of this tactics to keep buying, I would just need a good costumer service! I won't be buying again as they are not reliable.