DECEIVING SITE - FRAUD - FAKE COMPANY
Update: after offering 10%, 20% 50% refund, Reborndollsshop eventually caved in and gave a full refund after I provided proof of fraud. The company they used as a front in the UK for their Terms of service had been dissolved since 2021. They have now changed the name of the company. But Reborndollshop originally asking me to pay to return to China a product different from what I ordered from a company labelled to be in the UK, is totally illegal, at least in Britain. So even if I hadn't given proof of fraud, my bank was going to refund me. For all of you who've also been had, it's worth doing a bit of investigation to get your money back. I wish I had looked at the reviews on Trustpilot before buying a doll. The doll is nothing like the pictures on the site and hugely overpriced for what it is. The website gives an address in the UK in the Terms and Services of the purchasing contract but the company does not exist. It was dissolved in 2021. So the business/website has now been reported to the Police on actionfraud.police.uk/ If you've been had by that company as well, as I can see from other Trustpilot reports, I'm sure you can find the reporting site in your respective countries. Fortunately, my order was over £100 and I paid by credit card, so I will be able to recover the money from the credit card, which will take legal action action the company in order to recover their money, as that's the law in the UK. I wish good luck to all the other victims of this scammer, to recover their money.