❌ AVOID AT ALL COSTS
❌ AVOID AT ALL COSTS: Deceptive Practices and Total Lack of Integrity Rating: ⭐ (1/5 – I wish I could give zero) If you are considering booking through Airpaz, do yourself a favor and run the other way. This portal is a nightmare, and their business practices are borderline fraudulent. Here is what happened: Last-minute chaos: Just over a month before our trip, they notified us that our flight was canceled and our return flight was shifted by an entire day, ruining our travel plans. The Refund Trap: In their official communication, they explicitly stated we could choose between a "Voucher" or a "Full Refund." We naturally requested a full refund. The Bait and Switch: After we submitted the request, they did a complete 180. They emailed us claiming that their "internal policy" does not allow cash refunds, only vouchers. It is absolutely ridiculous and absurd. You cannot offer a refund option during the process and then claim it's against your "policy" once the customer asks for their money back. They are hiding behind "internal rules" to ignore basic consumer rights. Final Warning: Do not be fooled by their prices. They are scammers who will hold your money hostage with useless vouchers. Save yourself the stress and book directly with the airline or a reputable agency. STAY AWAY! A few tips for your situation: Credit Card Chargeback: Since they are refusing a refund for a service not rendered, contact your bank immediately to initiate a chargeback. Provide the screenshot where they offered a "Full Refund" and then the email where they denied it. Legal Standing: Under most international aviation regulations (like EU 261/2004 if the flight touches Europe), you are legally entitled to a cash refund if the flight is canceled. "Internal policy" does not override the law.