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jamie

英国

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Hooshops

Absolutely disgusting customer service

Absolutely disgusting customer service. Waited weeks for my package to arrive , only to be told to "go pick it up yourself!". They claimed the address was wrong ....didn't stop them taking my money when i used it them SAME address for the billing ! or we weren't at home. I work from home and have a edlery mum to care for....I am always here and certainly was on the day they claimed. When i asked them to complete the order as per terms and conditions and get it delivered they again gave me the same excuses , two of them 1 just to make sure one was right ! In fact the parcel was delivered that day...so they claimed to have spoken to the company...which is a clear lie. On top of this the shirts are of terrible quality and horrible cheap material.... lesson here is don't not believe the pictures or the hype. Do Not touch this company.

2022-12-13