Awful Website Experience and Con Artists over Subscription dates
I have been a customer for a couple of years. I was attracted by the offer of a "free" machine if I bought an offensive amount of coffee. Once that ran out I placed another big order. That has come to an end and I decided to start a subscription. I began on 30 April and my first subscription order arrived on 3 May. On 10 May they emailed me to say my next subscription order was being prepared for despatch on 16 May. When I checked my account on their website I saw that the subscription was activated on 16 April. I emailed them without a response so far. Smacks of a con to me. Also, their website is awful. They must lose so many prospective customers who can't work out how to place an order.