Purchased a £30 railcard 2 weeks ago…
Purchased a £30 railcard 2 weeks ago and got a confirmation email to say it had been issued and money went out of my account but I’ve not been able to download the digital railcard. Have written an email and a letter to an address in Edinburgh but heard nothing. I’m extremely frustrated and upset to loose hard earned money. I opted for TrainPal as opposed to other companies having read the endorsement on Money Saving Expert website.