Outstanding Customer services.
Outstanding Customer services. Had to cancel flight from LHR - -SIN - -AKL at very short notice 8hrs, injury to left knee, immobile. S.A. customer services very supportive & understanding, speedy communications & decisions, no interrogation, spin or false promises, just upfront & honest advice. Provided me with a full refund, no nonsense, no hassle, Once again voted best airline by consumer group Which in uk. Dread to think what my experience would have been with one of our hard nosed uk carriers - - - -just told i'm unlucky. Singapore Airlines exceptional, outstanding support & attention. Thankyou S.A. Paul Sutton.