So far, so good....
I signed up in May 2012 for a monthly Fibernet 200 contract and have so far been very satisfied with the following services: 1. the consistent speed for what I have contracted for. This is a First for Singapore's Internet Service Provider. 2. really swift technical responses. VQ have responded swiftly to all my queries. They do not just answer my question, they actually address my problems (which range from VQ's specific technical issues and totally non VQ issues ie. Dlink router issues, port forwarding issues etc). Not having to call various providers to iron out my connectivity concerns makes a truly pleasant experience. Another First. 3. free Static IP. I didn't expect to be a free static IP port of my own in Singapore. I have always wondered why there isn't any forward looking ISP who would provide static IPs as a norm instead of treating it as a revenue stream. I am really pleased that VQ made such a provision shortly after I signed up. This offering makes all the difference to our internet-connected city. Another First for VQ. 4. Additional services - I am happy to note that VQ have rolled out services like VPN and testing Usenet services. This really makes our internet experience so much more open and inclusive. WELL DONE! Finally, a truly enjoyable Internet experience in Singapore. I hope VQ will continue to provide customers with the same level of quality service. Most of all, that VQ will continue to operate in the business model that show that they are interested in what the customer needs, and not just how much money they can make. I am certain that would automatically come about with the great service they provide.