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Jesper Bille Olsen

丹麦

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mammotion.com

Where is support!?

The product works fine, but if you depend on the warranty or support go somewhere else, they will ignore you. I have now had an issue with the battery charger for over 3 weeks, which is when i sent mammotion support the first message through live chat. Apparently the live chat is just a joke, because they never responded there. Now it's been 2 weeks since the last reply on mail, despite me sending follow up mails, asking for a resolution. EDIT: After my review they followed up within 2 days and shipped the component shortly after.

2025-05-21