Eclipse Cycling were not careful with their design, slow to deliver and not helpful.
I submitted an original design for a custom cycling jersey to Eclipse Cycling. As I was not given access to their templates I did my best copying images I found on their website. When they received my designs they said they can produce the jerseys from my files. I did not get to see any pre-production images of my design, they just said it would be possible to make jerseys based on my design. So I placed an order. After waiting the maximum time their website says it would take for delivery, I still hadn't received my order so I emailed, and it seemed like they only started to make my jerseys after having emailed. When they finally did arrive, there were considerable differences between my design and the final product. I had provided vector images of my design so there really wasn't any need for them to have to redesign it, but they did. There were too many misalignments and size issues. I wasn't happy with the end product because it looked unprofessional. When I originally placed the order there were many disclaimers about the design not matching. I didn't expect that level of difference, though. I just accepted the problems and went away. I then needed to order more jerseys. I hoped that I could address the issues with the design, so when I asked about it before placing another order they just referred me to their disclaimer about being a small company and there being inevitable design issues. With that, I decided to take my business elsewhere. I submitted my design to another company with comparable prices and terms. This other company sent pre-production images of the jersey which I approved, the jerseys arrived quickly and the design was exactly as I wanted. Eclipse Cycling were unprofessional in their production of the jersey's design, they were slow in making the jerseys and they were not helpful when I suggested adjustments. I will never do business with Eclipse Cycling again, and I do not recommend them to anybody.