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Brian Olney

美国

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Sportsman's Guide

The communication was not good

The communication was not good. They took my order but then didn't hear anything until I sent a email to find out why it had not shipped 4 days latter. they said it was in possess and would ship soon. Two days latter it shipped but the web page when I tried to track it said that the number was incorrect but you didn't give the number to me so I could track it through FEDEX. Also one of the items was cancelled and didn't find that out until the order was shipped. That was the main item I was looking forward to receiving. You need to be better at letting the customers what is going on so they don't go though what I did. Thanks, Brian

2026-03-28