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Kevin Yang

美国

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i10X

Horrible customer service

Horrible customer service. I signed up for a year and quickly realized it was not as advertised. You can't upload any documents like PDF, docs, markdown. They only accept txt which is useless. I immediately contacted them for a full refund multiple times now. It's been five days and they have yet to respond to my multiple requests. They offer a 7 day money back guarantee which is a big fat lie. They said they would respond within 24 hrs and it has been much longer than that. Don't trust this company. Look elsewhere. Update: On day 7 after multiple requests for cancellation put in, I finally got a reply on the 7th day. I recieved an immediate refund and was told they were supporting more file types in the future.

2026-02-24有帮助 1